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#Einstein Activity Tracking0 utenti parlano di questo argomento

2 commenti
  1. Tom Bassett (Vera Solutions) Forum Ambassador
    26 nov 2024, 17:34
    From the wording (which is kinda vague) I'd expect this to only impact the Side Panel in Outlook.
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Hi all, does anyone know any good email syncing/logging tool that can auto sync/log Outlook emails from/to only certain email domains (instead of all emails in the inbox) to Salesforce. We are researching an alternative tool of Einstein Activity Capture with this feature i.e. Cirrus Insight, Ebsta. 

 

Appreciate any insights you could share!!

#Email #Outlook/Teams/Gmail #Einstein Activity Tracking 

2 risposte
  1. 25 apr 2023, 15:31

    Thank you for sharing! We tried EAC and found it can only exclude certain email domains, but we'd like to have the opposite.  Cirrus Insights could build this custom feature for over $10,000, which is too expensive for us. Will look into LinkPoint 360.

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🎉  [Don't miss out] Upcoming Sales cloud webinar #Sales Cloud #Einstein Activity Tracking #Einstein Activity #EAC 

 

Getting Started: Sales Cloud: Set Up Einstein Activity Capture

 

Learn how to automatically record in Salesforce every sales-related email and meeting in Gmail or Exchange with Einstein Activity Capture. A Salesforce expert will cover how Einstein Activity Capture associates email and events to related Salesforce records and syncs events and contacts between Google or Microsoft accounts and Salesforce.

 

Premier and Signature Success Plan customers, request an individual follow-up after the session.

 

Date/Time: Monday, Apr 24, 11:00 AM Eastern Time 

Format: Virtual, Listen-Only Webinar 

REGISTER HERE: https://cs.salesforce.com/events/7013y000001zekVAAQ

 

Premier and Signature Success Plan customers can request an individual follow-up after the session (1:1 follow-up invitations will be sent after you complete the survey).

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🎉  [Don't miss out] Upcoming Sales cloud webinar #Sales Cloud #Einstein Activity Tracking #Einstein Activity #EAC 

 

Getting Started: Sales Cloud: Set Up Einstein Activity Capture

 

Learn how to automatically record in Salesforce every sales-related email and meeting in Gmail or Exchange with Einstein Activity Capture. A Salesforce expert will cover how Einstein Activity Capture associates email and events to related Salesforce records and syncs events and contacts between Google or Microsoft accounts and Salesforce.

 

Premier and Signature Success Plan customers, request an individual follow-up after the session.

 

Date/Time: Monday, Apr 24, 11:00 AM Eastern Time 

Format: Virtual, Listen-Only Webinar 

REGISTER HERE: https://cs.salesforce.com/events/7013y000001zekVAAQ

 

Premier and Signature Success Plan customers can request an individual follow-up after the session (1:1 follow-up invitations will be sent after you complete the survey).

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We setup EAC and our EVENTS stopped syncing all of a sudden. Turns out the Exchange Web Service connection no longer exists. How can I find how or when it stopped working??

 

TIA

@* Salesforce Einstein * #EAC #Einstein Analytics #Einstein Activity Tracking #Trailhead Challenges

3 risposte
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1 commento
  1. 16 apr 2023, 18:17

    Thank you so much Tom!😊

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4 commenti
  1. Tom Bassett (Vera Solutions) Forum Ambassador
    13 apr 2023, 17:58

    The standard report types include the Activity Metric Objects @Jean-Paul Antona but custom fields should appear in both Report Types

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1 commento
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4 commenti
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2 risposte
  1. 30 giu 2021, 16:00

    Is there a video you can share? The link directs me to another answer that does not answer my question

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