Skip to main content

#TrailblazerCommunity187 personnes en discutent

Hey Trailblazers 👋 

 

Sharing a new update to Salesforce Metadata Navigator: manage queue and group membership directly from the extension. 

 

You can now:

🔎 Search for queues and groups 

➕ Add members 

➖ Remove members

All in a few clicks, from one place. 

 

Whether you’re onboarding someone or updating membership after a team change, the goal is simple: reduce repetitive Setup navigation and make everyday admin tasks easier. 

 

Watch the demo below 👇 

Hey Trailblazers 👋 Sharing a new update to Salesforce Metadata Navigator: manage queue and group membership directly from the extension.

 

 

 

Try the extension: 

https://chromewebstore.google.com/detail/salesforce-metadata-navig/bhhjfabaooemhhmiigmcemjelhmjhmkf

 

 

If you manage queues and groups regularly, what would make this workflow more useful for you?

#Salesforce Developer #Salesforceadmins #TrailblazerCommunity

 

#Salesforce @* Release Readiness Trailblazers *@* Salesforce Administrators *@Admin Tricks #RRTreasureHunts #New Releases #Automation

0/9000
1 réponse
0/9000
Sarah Manning (AMAROK) a posé une question dans #Salesforce Admin

I’m looking to attend an in-person Salesforce Administrator training course in the United States (English-speaking). Does anyone have recommendations for a reputable course or training program they’ve found helpful? I’d love to hear about your experiences and any suggestions! 

 

#Salesforce Admin  #Salesforce  #TrailblazerCommunity

1 réponse
0/9000

Anyone had issues verifying "Build a Data Processing Engine" within the "Create Fundraising Rollups with Data Processing Engine" badge? I've looked over every detail, and I didn't feel this was particularly difficult or tricky, so I'm not sure why I am getting this generic fail: 

Step not yet complete in Agentforce Nonprofit Training

Whoops, looks like there was a problem. Please try again. 

 

I did have a user error in the previous module ("Prepare for your New Rollups") that required me to delete a definition and modify a flow to version 2, but that module passed, and I don't see how it could impact this work. 

 

I appreciate any insight anyone can provide! 

 

#Trailhead Challenges  #TrailblazerCommunity  #Trailhead  #Salesforce Admin  #Salesforce Developer

1 réponse
  1. 13 oct., 20:35

    Hi , 

     

     Try your browser's incognito mode.Or try it in a different browser. 

0/9000

Hi Everyone,

  • Are Flex Credits consumed by Agentforce agents and Prompt Templates reflected in Digital Wallet in real time?
  • If there is a delay, what is the usual update frequency?
  • Does the consumption data update immediately when a Prompt Template is invoked through a Record-Triggered Flow or Autolaunched Flow?
  • How can we verify actual credit consumption if Digital Wallet doesn't update immediately?

Could anyone share their experience or official Salesforce documentation regarding this?

Thanks!  

 

#Agentforce  #Agentblazer_Legend  #Prompt Builder  #TrailblazerCommunity  #AgentforceBuilder

1 réponse
  1. 13 oct., 11:31

    Short answer: it's near real-time, not instant.

     

    From Salesforce Help (Monitor Usage for Consumption-Based Products in Digital Wallet): "Consumption information is updated multiple times a day but can take longer in some situations." Each consumption card shows a Last Processed date and time. Anything that ran after that timestamp isn't in the numbers yet.

     

    Taking your questions in order:

    1. Real time? No. Usage is collected and processed through Data Cloud data lake objects, so expect a lag of hours, not seconds.
    2. Update frequency: "multiple times a day". The Last Processed time on the card tells you exactly how fresh the data is. Underneath, usage is stored at hourly and daily level (the TenantHourlyEntitlementConsumption and TenantDailyEntitlementConsumption DLOs).
    3. Prompt templates called from record-triggered or autolaunched flows: no difference. They show up after the next processing run, not the moment the flow runs.
    4. Verifying actual consumption:
      • Digital Wallet > Consumption Insights shows usage by type for a specific day or time period.
      • Build a Data Cloud report on the TenantEnrichedUsageEvent DLO. Salesforce built it for consumption reporting, and reports on it don't cost credits. Group by Usage Type Developer Name and Resource ID or API Name to see which agent, action or template used credits, and add Units Consumed. See the Help articles "Report On Usage by Feature With Digital Wallet" and "Create a Report on Usage by User ID".
      • If Digital Wallet and your invoice ever differ, the monthly statement is the source of truth.

     

    Tip for testing: run your flow a known number of times, note the time, and check again after the next Last Processed timestamp. That gives you a clean per-run credit figure.

     

    If you found this answer helpful, please mark it as helpful.

0/9000

When I update the Email address for another user and click the Verify link, the verification email is sent successfully. However, when the end user clicks the Verify button in the email, they are redirected to the Salesforce login screen instead of seeing a confirmation that their email address has been verified. Why is this happening, and how can we resolve it? 

 

#Salesforce Developer  #TrailblazerCommunity  #Salesforce Admin

1 réponse
0/9000

Hi all,

We are using Service Cloud Voice with partner telephony. Voice Calls show up in the activity timeline on Account and Contact records, which is good, but the entry only shows the Voice Call link, duration, date, day, related record and agent.

I want to show more detail there, ideally a call summary field so users can see what the call was about without opening every Voice Call record. 

How do I add more fields to the Voice Call entry in the Account/Contact activity feed/timeline?

 

Where is this controlled, and how do I add fields to it? Is it a compact layout, a page layout, something in the Lightning App Builder, or somewhere else entirely?  

I have not been able to work out which setting drives that entry. 

Also , we are retiring the Log a call task as part of migration hence that will be also be no longer available.

If this is not something you can configure, I would be glad to hear what others are doing instead on Account and Contact pages.

Thanks. 

 

#Service Cloud Voice  #Voice Call Record  #Salesforce Developer  #Salesforce Admin  #TrailblazerCommunity

6 réponses
0/9000
Maryam O. a posé une question dans #Salesforce Admin

Hi everyone! Great to connect with you all! I started my Salesforce Admin journey a couple of weeks ago. Besides following the learning pathways, I work with Claude to create case scenarios for me to practice with in playgrounds and build up a portfolio (happy to share these cases with beginners like me:)). My goal is to be part of a team supporting operations using Salesforce. I am looking for people who have been where I'm at very recently, and are already working at their first or second roles. How did you go from learning to getting hired? What has your role been like? What would you do better or differently to quickly advance?  

 

Thank you so much to everyone in advance :) 

 

#Salesforce Admin  #Trailhead  #TrailblazerCommunity

3 réponses
  1. 11 oct., 17:16

    Hi @Maryam O.

    , 

     

    Building scenarios in a playground is exactly the right habit. I am a few years past first-role stage, so take this as the view from the consulting side of what makes junior admins stand out. 

    • Portfolio over badges. Anyone can collect badges. A short write-up of a scenario you built (the business problem, what you configured, why you chose Flow over a validation rule, etc.) tells a hiring manager far more.
    • Learn Flow properly. It is the skill that separates admins who get hired from those who stay stuck on the beginner path. Also get comfortable with reports and dashboards, since that is what ops teams actually live in.
    • Get the Admin cert, then pick up basic data skills. Data loading, cleanup and understanding the data model are daily work in most admin roles.
    • Don’t skip the business side. The best admins I see ask why a process exists before building anything.
    •  Show up in the community. Answering even simple questions here builds visibility and forces you to learn things properly.

     

    For your first role, a smaller company or a consulting partner usually gives you broader exposure faster than a big org where you get one narrow slice. Also keep an eye on Agentforce basics now, since admins who understand it early will have an edge.

0/9000

#Trailhead Challenges #TrailblazerCommunity

For someone graduating this year and trying to get their first Salesforce job, what skills would experienced Trailblazers suggest focusing on during the next 3–6 months? 

 

 

2 réponses
  1. 10 oct., 11:27

    Hi @Somraj Tejavath For the next 3–6 months, I suggest focusing on practical skills rather than just certifications.

    1. Salesforce Admin: Learn Objects, Relationships, Security, Validation Rules, Reports and Dashboards.
    2. Flow Automation: Practice Record-Triggered Flows and Screen Flows with real-time scenarios.
    3. Development: Learn SOQL, Apex, Triggers, Test Classes and basic LWC.
    4. Real-Time Projects: Build at least 2 complete projects and understand how to explain them in interviews.
    5. Interview Preparation: Practice scenario-based questions, improve communication skills and attend mock interviews.
    6. Agentforce & Data 360: Learn the fundamentals to stay updated with the Salesforce ecosystem.

    My advice:

    Don't try to learn everything at once. Build a strong foundation in Admin and Flow first, then move to Development. 

     

    Companies look for freshers who can understand requirements, solve problems and explain what they have built.

    All the best!

0/9000
Shoshu K a posé une question dans #Trailhead Challenges

 

Hello Team,

I first created a Trailhead account successfully. After that, I wanted to participate in the Journey to Salesforce (J2S) program, so I visited the following registration page:

https://developer.salesforce.com/journey-to-salesforce

I have attached a screenshot of the registration form. After completing the registration, I expected to receive a confirmation email at my Outlook email address, but I have not received any email yet. I have also attached a screenshot showing this issue.

Could you please let me know:

  1.  Is this happening because I am using an Outlook email address? 
  2.  Is there any issue with my registration? 
  3.  Can I join the Journey to Salesforce (J2S) program without completing this registration, or is registration mandatory? 
  4.  Could you please guide me on what I should do next? 

Thank you for your support. I look forward to your response.

#Trailhead Challenges #TrailblazerCommunity #Trailhead #Trailhead Support

Not Receiving Registration Email for Journey to Salesforce

 

 

image.png

 

 

1 réponse
  1. 10 oct., 09:07

    @Shoshu K

    1. Outlook: Outlook addresses are supported. Check your Junk/Spam folder and the “Other” tab, because automated emails often land there.
    2. Registration: If you saw the “Registration Confirmed” screen, your registration went through. Also make sure you entered the correct email and selected India as your country, since the program is currently India-only.
    3. Is registration mandatory? Yes. The welcome email has the link to join the J2S community. In the meantime, you can start the J2S trailmixes on Trailhead.
    4. Next step: If the welcome email hasn’t arrived within 24 hours, raise a case with Trailhead Help under the “Journey to Salesforce” category: https://help.salesforce.com/s/ 

       

0/9000