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 "Is anyone else having trouble completing their challenge? I followed all the steps and fixed the unauthenticated domain backend issue, but when I click 'check/verify,' it still says there's a problem. Is this happening to anyone else?" Marketing Cloud Next Email Sending Essentials - Creating a Segment on a Campaign

 

 

 

#Trailhead Challenges

1 réponse
  1. 13 juin, 22:49

    Hi , 

     

    Try your browser's incognito mode.Or try it in a different browser.

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Hi everyone! I’m excited to start my learning journey with Salesforce Marketing Cloud. I want to make sure I build a strong foundation rather than just jumping around.

Could the experts here help me with a few questions?

  • What is the best "first step" for someone completely new to SFMC?
  • Are there specific Trails or Trailmixes you highly recommend to get started?
  • Beyond Trailhead, are there any essential blogs, YouTube channels, or community resources you swear by?

My goal is to build real-world skills, so any tips on "must-know" topics (like SQL or data modeling) would be amazing. Thanks in advance for the guidance! #TrailblazerCommunity #MarketingCloudNext #LearningJourney

4 réponses
  1. Hier, à 13:08

    If you already have experience with the Salesforce platform, you're probably aware that Marketing Cloud Engagement is a rather unique product.  

     

    The first thing I would be concerned about is whether you actually have access to a Marketing Cloud Engagement environment. Since there is no generally available demo environment, your learning progress will be extremely slow if you don't have access to a hands-on environment where you can practice. 

     

    If you want to start with the integration points between Service Cloud and Marketing Cloud Engagement, I would recommend beginning with the following Trailhead module: 

     

    https://trailhead.salesforce.com/content/learn/modules/marketing-cloud-connect

     

     

    That said, very few people start their learning journey from there. In most cases, it's better to begin with the fundamentals of Marketing Cloud Engagement itself. 

     

    For beginners, Kaelan Moss has put together an excellent Trailmix. I would highly recommend starting with the following: 

     

    https://trailhead.salesforce.com/users/kmoss30/trailmixes/marketing-cloud-administrator

     

     

    Kaelan is also a great mentor within the Marketing Cloud Engagement community. He has written some very valuable guidance on the mindset and approach that anyone learning Marketing Cloud Engagement should have. I recommend reading it when you have some time: 

     

    https://www.minuteadmin.com/blog

     

     

    In addition, the resource collection he compiled is one of the best available. I strongly recommend using it to find learning materials that match your current skill level: 

     

    https://www.minuteadmin.com/post/37-marketing-cloud-resources

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1 réponse
  1. 13 juin, 21:00

    Hi , 

     

     

    I think it's already enabled. 

    Hi , I think it's already enabled.

     

     

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I am using trial org with omnistudio inbuilt and hence on standard runtime. I am not able to import the omnistudio related packages in my .js file , for example import OmniscriptDate from 'omnistudio/OmniscriptDate' gives error to me.  

I have a requirement to use a custom lwc for a date validation, now I am able to the validation perfectly but not able to pass the data from LWC to omniscript. I have tried Custom events as well. Below is the code snippet: 

    sendValueToOmniScript(valueToSend) {

        console.log('sent value1',valueToSend);

        const payload = {

            elementId: 'SinceWhen',

            SinceWhen: valueToSend,

            omniJsonData: {

                SinceWhen: valueToSend

            },

            SinceWhen: { value: valueToSend }

        };

        console.log('payload',JSON.stringify(payload));

        this.dispatchEvent(new CustomEvent('omniaggregate', {

            bubbles: true,

            composed: true, 

            detail: payload

        }));

    } 

 

#Omnistudio  #Vlocity  #LWC  #Salesforce Developer

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2 réponses
  1. 13 juin, 19:01
    Also make sure that If you were halfway through a badge you might want to redo and complete challenges from the previous units, if not your current challenges may not be able to complete
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Kyle Hetherington a posé une question dans #Marketing Cloud

Marketing Cloud contacts are being created in the all contacts view rapidly and we do not know where they are coming from. These are contacts that do not have any message channel and are not synced through MC Connect. When viewing each contact in the All Contacts view, the only two attributes with any data are Contact ID (with a random 9-digit value) and Contact Key (which shows a GUID). The source says "Unspecified" and the type says "ExactTarget (0)". I have confirmed that these contacts are not being created through form submissions and are not being created via data import activities in automation studio.    Any ideas as to where they may be coming from? My thought is maybe failed API Event entry sources on a few Journeys but not sure how to confirm that.    

7 réponses
  1. 13 juin, 18:27

    @Abbey Aucoin @Kyle Hetherington

    If you see an unstructured GUID or string instead of an email address, those records were likely created by a bot attack.  

    Their source is probably the data extension used for a cloud page—specifically, a publicly accessible "preference" or "contact us" page. And they will appear in your all contacts if you have automated journey that gets triggered based out of these DEs.

    .

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In Field Service, I'm using the work rule type “Field Service – Maximum Travel From Home.” 

 

  • When the Maximum Travel From Home Type is set to Distance with a value (e.g., 100), how is the distance calculated? Is it straight‑line (crow path) or street‑level routing?
  • If we switch the Maximum Travel From Home Type to Travel Time, we see three fields:
    • Maximum Travel From Home (minutes): How far (in minutes) a resource can travel from home to reach a service.
    • Travel From Home (minutes): How many minutes before the resource’s calendar start time can be used for travel. If empty, any amount of travel before the start of the workday is valid.
    • Travel To Home (minutes): How many minutes after the resource’s calendar end time can be used for travel. If empty, any amount of travel after the end of the workday is valid.

If I set Maximum Travel From Home to 120 minutes, does this mean appointments can be assigned within a 120‑minute travel range? Does it consider only one‑way travel time, or both outbound and return travel? And are the Travel From Home and Travel To Home fields essentially buffer times for the start and end of the day? 

 

Can both Distance and Travel Time constraints be used together in a single scheduling policy? 

 

and, in Field Service Settings > Scheduling > Routing, we have Enable Point‑to‑Point Predictive Routing enabled. The default travel speed is set to 10 MPH, which affects travel duration calculations and appointment assignments. Should predictive routing calculate travel speed dynamically (e.g., faster on highways, slower in city areas), or does it still rely on the static default value? 

 

Thanks, 

Yash 

 

@* Salesforce Field Service * 

2 réponses
  1. 13 juin, 18:03

    Hi @Yash Gosara

     Please see below: 

     

    1. Field Service – Maximum Travel From Home rule always uses aerial routing calculations regardless of whether point-to-point predictive routing or SLR has been enabled on the org. See product documentation here.

    .  

     

    2. When Maximum Travel From Home Type is set to Travel Time, the system calculates the distance using the Default Travel Speed defined under Field Service Settings -> Scheduling -> Routing (see product documentation here for more details).  

     

    This setting strictly considers one-way travel time/distance to reach the service appointment. In the example provided by you, the rule would ensure that a resource doesn't drive more than 120 minutes from their home base to get to their first appointment or any individual appointment, ensuring that they are routed within a 120 minutes travel radius from their home base. It does not aggregate the round-trip or return travel, or does not restrict travel time between individual appointments. 

     

    The other two settings (assuming you referred to these available under Field Service - Service Resource Availability rule) - Travel From Home (minutes) and Travel To Home (minutes) control how much travel time will be in resource's personal vs. company/scheduled time. For example, if the travel time to the first appointment is 60 mins, and Travel from Home (minutes) is set to 20 mins, the system will schedule 20 mins in resource's non-working hours, and 40 mins in resource's working hours. See more details in product documentation here

     

    The settings above are not buffers. If you want to add buffers (additional travel time for parking etc.) for each ServiceAppointment, you can configure travel time buffers at the org, service territory, or individual service appointment level to improve the precision of your scheduling operations. 

     

    For your question on using both Max Travel time constraint using distance and travel time in a single scheduling policy, could you explain the use case? If the need is to use different logic for different group of resources, you can leverage relevance groups to create more than 1 Max Travel from home base rule in the same scheduling policy. 

     

    Lastly, Point to point predictive routing does not use the static travel speed. It calculates travel speed dynamically using real road layouts, road types and historical time-of-day traffic patterns. You can setup Travel Modes per territory, resource, or both for accurate routing calculations based on transportation type, toll road preferences, and the presence of hazardous materials. The default travel mode is set to car, using toll roads, and not carrying hazardous materials. 

     

    Default Travel Speed under Field Service settings is used during aerial routing calculations only - when calculating Max Travel from Home base rule, or falling back to aerial routing when ESO cannot calculate predictive travel (for example - coordinates too far from an officially mapped road).

     

    Hope this helps!

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6 réponses
  1. 13 juin, 17:42

    Could you please provide the exact error or a screenshot of the issue you are facing?

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Akshi Purohit a posé une question dans #Trailhead Challenges

Hi, I'm unable to complete the trailhead challenge for "Data security -> Control access to fields". I have created "Manage Job Applications" permission set with "Job Application" object and Lookup fields "Position" and "Candidate". I have provided the read and edit access as mentioned in the challenge. Getting the attached error message. Can anyone please look into this issue? 

 

#Trailhead Challenges

4 réponses
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Am trying to create an LWC to override an input in an omniscript. The org is using the omnistudio standard runtime hence it doesnt have a managed packge installed. How can I import the OmniscriptbaseMixin module?   

2 réponses
  1. 13 juin, 17:28

    @Taz B I have a trial org with Omnistudio pre-installed I tried importing omnistudio/omniscriptBaseMixin. but it gives no module found error

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