Skip to main content
Knowledge Basics for Lightning Experience
Module

Knowledge Basics for Lightning Experience

Use Lightning Knowledge to create a knowledge base for better customer service.

Start
+300 points
Beginner
Customer Service Professional
~20 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Process Improvement and Optimization
  • Customer Service

Products

  • Service Cloud
  • Salesforce Platform
+300 points
Beginner
Customer Service Professional
~20 mins
~20 mins

Available on these trails