Grow Your Business with Salesforce Foundations
Harness the sales, service, marketing, commerce, and data features in Salesforce Foundations to run your business.
Get to Know Salesforce Foundations
Learn how Salesforce Foundations gives you access to multiple products to help you grow your business.
Explore expanded capabilities and functionality to connect with your customers.
Learn how to use sales, service, commerce, marketing, and data features, even if you’re new to Salesforce.
Get Salesforce Foundations ready for your team, by importing contacts, connecting email accounts, managing sales paths, and inviting new users.
Sales Features for Salesforce Foundations
Gain insight and close deals faster with the Sales Cloud features in Salesforce Foundations.
Connect with customers, close more deals, and build your business with Salesforce.
Discover how accounts and contacts work together in Salesforce.
Learn to power your sales process with leads and opportunities in Salesforce.
Boost rep productivity with an activity timeline and integrated email.
Drive accurate sales projections and forecast with confidence.
Configure price books, templates, and contracts to help your sales reps sell products.
Service Features for Salesforce Foundations
Equip every agent with productivity tools available from Service Cloud in Salesforce Foundations.
Learn how Salesforce helps you deliver faster, more personalized service.
Supercharge your agents with omni-channel tools and an intelligent service platform.
Help your agents work faster and more efficiently in the Service Console.
Use Lightning Knowledge to create a knowledge base for better customer service.
Discover the benefits and capabilities of Service Cloud's Messaging portfolio.
Commerce Features for Salesforce Foundations
Grow your brand and enhance shopper experience with the Commerce Cloud features available in Salesforce Foundations.
Grow your brand and make every customer interaction count with Commerce Cloud.
Learn about B2B and D2C Commerce features, data model, and Einstein generative AI tools.
Create a superior store experience for the direct-to-consumer shopper.
Learn how to prepare your org for a Salesforce Order Management implementation.
Direct customers to a branded, mobile-responsive web page with Salesforce Pay Now.
Marketing Features for Salesforce Foundations
Boost marketing efficiency and launch personalized campaigns with marketing features available in Salesforce Foundations.
Try email marketing solutions in Salesforce apps.
Create a streamlined campaign experience that brings contacts and content together, with flows that enhance and automate daily tasks.
Learn how to organize and track marketing efforts with the full potential of campaigns.
Explore Flow Builder and learn when to use flows to automate your business processes.
Create and share content across channels with the Salesforce content management system.
Data Features for Salesforce Foundations
Unlock your data with the Data Cloud features available in Salesforce Foundations.
Discover Data Cloud, the real-time platform for customer magic.
Learn the fundamentals of data mapping, identity resolution, and unified records.
Create, filter, and activate marketing segments with Data Cloud.
Learn how to connect with your customers in a whole new way with Salesforce.
Create standard or custom reports, then group, filter, and summarize records to make fast decisions.
About this Trail
Explore sales, service, marketing, commerce, and data capabilites to enhance all aspects of your business with Salesforce. In this trail, you'll gain skills in business strategy, business solutions, process improvement and optimization, and productivity.