A Champion can confidently understand foundational Agentforce concepts along with their business value, and has basic hands-on experience.
Knowledge Gained:
- Autonomous Agents: Understand agents, use cases, and CRM potential.
- Human-Agent Interaction: How humans and AI collaborate effectively.
- Building & Deploying Trusted AI Agents: Ethical AI design and decision-making.
- AI Ethics: Addressing bias, transparency, and accountability.
- Agentforce Basics: Core concepts of agent creation using Salesforce tools.
- Agent Builder Overview: Introduction to the Agent Builder tool for agent design.
Skills Developed:
- Understand core AI concepts, including data fundamentals.
- Build a basic agent using Quick Start: Build Your First Agent with Agentforce (Hands-on-Challenge).
- Articulate a simple business use case for an agent.
- Use Prompt Builder to create functional agents for basic tasks.
Move on to the next Trail to learn how to:
- Lead a build-your-agent workshop.
- Design or build complex AI models or multi-agent systems.