Dive Into Agentforce Service for Salesforce Admins
Learn about core Agentforce Service features.
+1,800 points
Foundational
Customer Service Professional
~3 hrs 50 mins
Dive Into Agentforce Service for Salesforce Admins
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Set up customer service for your business.
+800 Points
~1 hr 45 mins
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Create a knowledge base in which to ground AI for better customer service outcomes.
+300 Points
~30 mins
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Create a customized app to help support agents efficiently manage cases.
+400 Points
~1 hr
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Streamline workflow and improve productivity with new processes, record types, and rules.
+300 Points
~35 mins
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Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.