Get Started with Agentforce Service for Lightning Experience

Learn how Salesforce helps you deliver faster, more personalized service.

Use Setup Assistant to implement Agentforce Service in a few clicks.

Fix service disruptions and communicate resolutions quickly.

Set up customer service for your business.

Simplify onboarding and guide your agents to resolve cases quickly and consistently.

Use entitlements to ensure your customers receive top-notch service.

Route work to the right agent for the job and get a complete view of your contact center.

Create a knowledge base in which to ground AI for better customer service outcomes.

Gather insights from customers or employees with surveys.

Translate, automate, and evaluate your surveys with Salesforce Surveys.