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Agentforce for Service
Module

Agentforce for Service

Learn how AI agents help customers via autonomous, natural responses grounded in data.

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+400 points
Foundational
Customer Service Professional
~25 mins

Skills you will gain

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  • Artificial Intelligence
  • Customer Service
  • AI Agents

Products

  • Einstein
  • Service Cloud
  • Agentforce
+400 points
Foundational
Customer Service Professional
~25 mins
~25 mins

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