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Become an Agentblazer Champion 2026
Trail

Become an Agentblazer Champion 2026

Explore core AI concepts and build a basic agent for key tasks.

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Explore the Agentblazer Series

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Artificial Intelligence
  • Automation
  • Business Intelligence
  • AI Agents
  • Configuration Management
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  • Artificial Intelligence
  • Automation
  • Business Intelligence
  • AI Agents
  • Configuration Management
  • General Sales Practices
  • Productivity
  • Computer Science
  • Data Management
  • AI Analytics
  • Data Governance and Ethics
  • Business Solutions
  • AI Ethics and Trust
  • Customer Service
  • AI Development
  • Sales Management
  • Prospecting and Qualification
  • Collaboration
  • Applications of AI
  • Technical Support and Services
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Products

  • Einstein
  • Agentforce
  • Marketing Cloud Engagement
  • Agentforce Sales
  • Agentforce 360 Platform
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  • Einstein
  • Agentforce
  • Marketing Cloud Engagement
  • Agentforce Sales
  • Agentforce 360 Platform
  • Agentforce Service
  • Agentforce Builder
  • Prompt Builder
  • Show Less

Industries

  • High Tech
  • Retail and Consumer Goods
  • Healthcare and Life Sciences
  • Financial Services
This Trail may include content that is only available in English. Learn More
+6,300 points
Foundational
End User
~7 hrs 13 mins

Get Started with Artificial Intelligence Basics

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Learn why it's important to earn Agentblazer Status and how to do it.

+100 Points
~10 mins
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Learn the basics of AI and the tech behind its amazing capabilities.

+100 Points
~10 mins
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Discover the capabilities of generative AI and the technology that powers it.

+200 Points
~20 mins
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Learn how AI enables computers to interpret and generate natural human language.

+200 Points
~20 mins
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Learn about large language models (LLMs) and how Salesforce uses them.

+200 Points
~15 mins
Link

Build trust between humans and agents with responsible AI principles that guide design, development, and use of AI.

~5 mins •
Mark as Complete

Explore Salesforce AI

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Learn the importance of data and ethics to prep for the AI innovations shaping our future.

+400 Points
~35 mins
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Discover how Data + AI + CRM work together to supercharge your business.

+100 Points
~15 mins
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Write prompts effectively to get the most out of generative AI.

+300 Points
~25 mins
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Learn how to create prompt templates and use them in your orgs.

+400 Points
~45 mins
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Learn how the Einstein Trust Layer protects your generative AI data.

+300 Points
~30 mins
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Discover the transformative power and business impact of autonomous agents.

+300 Points
~25 mins
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Discover how AI uses reasoning to solve problems and simulate how humans think and plan.

+200 Points
~10 mins

Meet Agentforce

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Learn how Agentforce gets work done and what jobs Agentforce can perform.

+100 Points
~10 mins
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Learn how to set up and use AI agents.

+300 Points
~30 mins
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Create and customize an agent using Agentforce Builder.

+400 Points
~25 mins
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Learn how AI agents help customers via autonomous, natural responses grounded in data.

+400 Points
~25 mins
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Learn how Agentforce can help sales reps nurture leads and close deals.

+100 Points
~5 mins
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Learn how easy it is to set up Agentforce on the mobile app and simplify work processes.

+100 Points
~5 mins

Get Hands On with Agentforce

Community

Skill up on AI, discuss best practices, gain access to product experts, showcase your expertise, and supercharge your career.

~3 mins •
Mark as Complete
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Create a service agent to assist with recommendations and bookings.

+100 Points
~30 mins
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Use employee agents to help the Coral Cloud Resorts Concierge guide its guests.

+2,000 Points
~35 mins
video

Get inspired by Matthew McConaughey as he shares what it means to be an Agentblazer.

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