Discover the Power of AI Agents
Learn more about generative AI and agents, launch your very first agent, and understand how to build an AI project.
Discover the capabilities of generative AI and the technology that powers it.
Learn how these autonomous apps use LLMs and context to assist customers and human agents.
Help customers with next-gen AI bots that offer autonomous, natural responses.
Create an Agentforce Service Agent to assist with recommendations and bookings.
Define your organization’s vision, use cases, roadmap, and governance for trustworthy AI.
Learn how to create strategy and prepare your data for AI projects.
About this Trail
Ready to bring the power of Agentforce into your business? This trail will walk you through understanding how AI and agents can transform your jobs, and how an Agentforce agent can increase productivity. Then, launch your very first agent! In order to set your team up for AI success, use the AI Strategy and Project Planning modules to identify top AI use cases at your company and get key stakeholders on board. Then, put together a plan to implement AI, bring in your data, and conduct a risk assessment.