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Updates to Slack’s plans and pricing

 

Hi Slack Community: I’m writing with some important updates to Slack’s plans and pricing.  

 

We are committed to giving every team an onramp to AI-powered productivity in Slack, and every organization a secure foundation to grow with digital labor. As such, pricing has been simplified, delivering new features across every plan. 

 

Features highlights

  • AI features are being integrated across all paid plans. 
  • AI agents from Agentforce and partner AI apps can now be deployed in all paid plans
  • Every Salesforce customer will get Slack’s free plan, with access to the brand new Salesforce Channels feature, bringing Slack and Salesforce even closer together.
  • We’re enhancing security across all plans, bringing session duration controls and native device management to all of our plans, including Free, and adding SAML-based SSO for Salesforce customers — giving every team a trusted foundation to securely connect their people, data, AI, and agents.

 

Pricing highlights (Read more about the plans on the Slack Plans page)

  • Free subscribers will maintain access to their current features and will gain access to Salesforce channels.
  • Pro pricing will stay the same and will now include core AI features, Salesforce channels and enhanced security. 
  • Business+ plan pricing will increase to $15 from $12.50 per user per month to reflect the significant value added through new advanced AI capabilities and premium Salesforce integrations.
  • We are introducing a new Enterprise+ plan which includes enterprise search in addition to the full Slack feature set including enterprise-grade AI, premium Salesforce integrations and enhanced security, admin controls, governance and compliance (contact your sales rep to learn more).

🔗 LEARN MORE

 

#Slack Community #TrailblazerCommunity #MuleSoft #Tableau

2 Kommentare
  1. Gestern 23:34

     The pricing changes are pretty clear, and it’s good to see AI features being included across the paid plans. The Salesforce Channels addition should also make things easier for teams already using both platforms. The Business+ price increase will be an important consideration for some teams. 

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1 Antwort
  1. Eric Burté (DEVOTEAM) Forum Ambassador
    31. Aug., 22:12

    Hello @Elon Brooks I am not sure to know which workspace you are in, but whatever it is, look for channel section > Browse channels. Were you looking in a specific / public workspace ?Hello I am not sure to know which workspace you are in, but whatever it is, look for channel section > Browse channels. Were you looking in a specific / public workspace ?Eric

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We are facing a limitation with the Slack sandbox (developer environment), where the user limit is restricted to 8 members. For our use case, this is quite limiting, as we want to perform realistic UAT and integration testing that closely mirrors our production environment.

I have a couple of questions:

  1. Are there any options or recommended approaches to create a sandbox/testing environment that more closely resembles a production Enterprise Grid setup (in terms of users, apps, and integrations)?
  2. How are other organizations handling large-scale testing given the sandbox user limit?
  3. What are the best practices or enterprise-level strategies for testing Slack + Salesforce integrations before going live?

Any guidance, real-world experiences, or recommended approaches would be greatly appreciated.

Thanks in advance! 

 

#Slack Community  #Slack Developers  #Slack  #Slack Basics

4 Antworten
  1. 30. Aug., 02:12

    This is a good point about the challenge of testing Slack + Salesforce integrations at enterprise scale. With an 8-member sandbox limit, using a combination of focused integration tests, representative test users, and staged UAT seems like a practical way to identify issues before production.

    For smaller customization needs during UAT, tools such as espaço invisível para copiar e colar can also be useful when testing how different text formats, usernames, or messages behave across Slack and other platforms.

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⛰️🛡️ New Hands-on Workshop for Premier & Signature Developers: Secure the Code: Find and Fix Vulnerabilities (DEX003) 

 

Insecure custom code is one of the leading causes of data breaches. In this 90-minute instructor-led workshop, you'll step into the role of a security-focused developer to audit and remediate critical vulnerabilities in Lightning components and Apex classes through a series of challenges.  

This hands-on workshop teaches developers how to prevent script injection, encrypt data securely, manage secrets, and control record access. You'll also learn to identify authentication flaws and data exposure risks. this practical workshop is for developers working with custom code at any stage: 

  • Build new code — learn to bake in secure patterns from the start, so vulnerabilities never make it to production
  • Review existing code — sharpen your eye for spotting injection flaws, insecure data handling, and access control gaps in code you didn't write
  • Maintain and harden production orgs — Use the Developer Console or VS Code to apply Salesforce platform security best practices that protect applications from evolving threats

Sessions are live and available! :calendar:

  • Wed Sep 2 — 3:30pm CET/Paris
  • Tues Sep 8 — 3:30pm ET/New York
  • Mon Sep 21 — 9am IST/Kolkata
  • Mon Oct 19 — 9am ET/New York
  • Check the session listings for additional workshops across regions :tada:

Interested in the Admin version of this security workshop? Check out upcoming sessions for ADX012

 

👉 Premier and Signature customersRegister today on Trailhead Academy — Course code: DEX003

 

#Salesforce Developer #Slack Developers

3 Kommentare
  1. 28. Aug., 12:27

    Hi, unforutntely this session is for premier and signature customers only. Sorry

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 Hi there! Happy to join this community😊 

 

I build an incident management app and I'd like to keep a channel canvas title in sync with the incident status. I've been able to create the canvas through the API but the following updates of the canvas title don't get reflected in the canvas tab name.

The only workaround I found is to manually clear the tab name so that it get in sync with the canvas title.

I couldn't find a way to do it through the API. 

 

Is this a known limitation of the API..? I guess it's a niche topic 😅 

 

Thanks for your help! 

 

#Slack Developers

3 Antworten
  1. 21. Aug., 16:39

    Hey Sebastien, 

     

    Not a bug in your API usage, this is a genuine gap. The canvases.edit rename operation with title_content updates the canvas's underlying title, but Slack's channel canvas tab has a separate, independently-set "tab name" property. That tab name gets set once (typically when the canvas is first added to a tab) and doesn't automatically re-sync to the canvas title afterward, which matches exactly what you're seeing: manually clearing the tab name forces it to re-sync, but API-based title renames don't propagate to it. 

     

    I couldn't find any Slack API method (canvases.edit, canvases.sections.lookup, conversations.canvases.create) that exposes or resets the tab name specifically, only the canvas title itself. So this looks like a genuine limitation, not something you're missing, there's no documented API method for touching the tab name independently. 

     

    Worth filing this as a bug/feature request via Slack's developer support, since the manual "clear the tab name" workaround you found is really a UI-only re-sync trigger that has no API equivalent yet. 

     

    Reference:

    https://docs.slack.dev/reference/methods/canvases.edit/

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I've tried many times to create a developper sanbox from this link : Developer Edition org with the product specialist agent

in the challenge : Prepare Your Agentforce and Slack Orgs.  

I did not receive any Verify email as it supposed to be. I have no error, no logs. Nothing to analyse.  

Only this picture :  

 

Prepare Your Agentforce and Slack Orgs - impossible to create a Developer Edition org with the product specialist agent.

 

 

Do you have any idea of the issue please ? I am not able to complete this challenge. Thanks for your help !  

 

#Trailhead Challenges  #Agentblazer_Legend  #Agentforce  #Slack Community

1 Antwort
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Hi! We are using Salesforce Channels in Slack for Cases. One team only works in Slack, and the other team only works in Salesforce. The feed is connected for the cases and comms are flowing, but the Salesforce end user is not receiving notifications when a new message is sent in the channel (they are used to the Chatter functionality). Is there a solve for this? Thanks in advance!    

1 Antwort
  1. Manoj Nambirajan (Dell Technologies) Forum Ambassador
    31. Juli, 15:03

    @Kristan Escobar for the specific message in channel, you can click the 3 dots - more actions.. and you will see an option " Send to Salesforce ". This will help send the message as a chatter feed to the case record in salesforce. By that the salesforce end user will get correct chatter feed

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Hi everyone 👋

 

I’m fairly new to working with Salesforce and Slack, and I have two questions about Salesforce channels in Slack, created from an Account in Salesforce:

  • Channel naming – Can I choose a custom name instead of it matching the Salesforce record name? If yes, how?
  • External participants – Can I add external users via Slack Connect? They won’t have Salesforce access, but should join the chat. If yes, how?

Thanks a lot for any tips and guidance! 🙏 

8 Antworten
  1. 22. Juli, 21:23

    For anyone that comes across this now (July 2026), there's been lots of updates here since this was initially posted.  

     

    You can now define the default name on Salesforce Channels for Records in Slack via the Slack admin panel, and you can do it by object. 

     

    I only found out about this, and other great new features about the Salesforce Channels for Records feature by joining and searching through the "Slack Community" public workspace on Slack. 

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We want to enable users to interact with Salesforce Cases from within Slack. Specifically, when a user replies to a Case message or thread in Slack, their reply should be automatically posted as a Chatter comment on that Case in Salesforce—without requiring the user to open Salesforce itself.

Is there a native way to achieve this with the Salesforce for Slack integration? If not, what options (like automation, custom development, or third-party tools) exist to enable this seamless two-way communication between Slack and Salesforce Cases?   

1 Antwort
  1. 12. Aug. 2025, 14:31

    Hi @Ankita Gunagi

     

    As per my knowledge, there is no native way this could be achieved. 

    Most likely you will have to do some custom automation (Flow + API to subscribe event from Slack) or try third-party apps like

    Troopr.

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Hi,  

 

I'm using the new(ish) Salesforce-Slack integration and would like to automatically archive the Slack Channels when the related Record has a status of 'Resolved'.  

 

I've found the Archive Slack Channel flow action, but I can't find a way of extracting the appropriate Slack Channel Id that is related to the Salesforce Record.  

 

Any help appreciated. 

11 Antworten
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