I have a few channels that are using the email inbox integration, so you can send emails straight to that channel.
It seems like today with some latest updates, the default changed from being hidden to being expanded. It is a horrible default.
How can I change it back to being automatically hidden so I can only expand things one at a time that I am focusing on?
Really appreciate how active and supportive this community is becoming. It’s actually one of the strongest parts of the Salesforce ecosystem—being able to learn directly from real users and share practical experiences makes a big difference compared to just reading documentation.
Posts like this really help new learners understand real-world use cases and challenges, not just theory. Always good to see knowledge being shared in such a collaborative way.
