#Field Service Mobile App3 discussing

Hello, 

I need an advice - since recentlly we used Work plan and Work steps. 

Our Technicians use Field Service mobile app, but somethimes they forgot to fill in/complete the work steps. 

Can you reccomend me what I can do that they not skip this?  

I am going to create a screen flow in the mobile app with all process steps - start work, fill in the information in WOLI, add product consumed and so on, but soon I can't finish it this task. 

So I need something which I can use untill the flow is ready. 

Thanks in advance! 

How can I active a push notification a field service ?

I’ve already checked the checkboxes from Field Service Móbile Settings obit didn’t work.

 Hi Everyone, 

We’ve shared an Idea to improve Field Service Mobile. Right now, GPS (LastKnownLatitude / Longitude) only updates when online, so we lose travel history and mileage data in remote areas. 

The request is simple: let the app capture GPS offline and sync it once back online. This would really help with mileage accuracy, safety, and compliance. 

👉 Please support by upvoting here:  Field Service Mobile – Offline GPS Capture and Sync | IdeaExchange

  #Field Service #Field Service Mobile App

 Also, I’d love to hear your suggestions or use cases — what else would make offline GPS more useful for your teams? 

Thanks for your support! 

Hello Trailblazers!

We are excited to announce the Beta release of Discovery Framework-Based Data Capture with the Field Service Mobile App that empowers mobile workers capture data using forms on the Field Service Mobile app. 

Powered by the Discovery Framework and Flows, these forms work both online and offline, making them perfect for mixed connectivity scenarios such as malls, high network congestion areas, remote locations, and client offices. Whether onboarding new customers or capturing information during a collection process, the conditional logic in these forms ensures that workers see only the questions relevant to their task. 

Keep your mobile workers productive and efficient, no matter where they are. Dive into the details and start leveraging this capability today!

@Vivek Hari @Sharat R Marar @Suresh Srinivasan

Hello,

Could you recommend me brand and model for a tablet for the technicians which will work with Field Service mobile app?

I already read this publication with requirements: 

https://help.salesforce.com/s/articleView?id=sf.mfs_requirements.htm&type=5

but every recommend for specific brand and model are welcome!

Thanks in advance!

#Field Service Mobile App

Hello experts,

We have started receiving some negative feedback about the performance of the Field Service mobile application. We'd like to experiment with the Field Service Mobile Settings to see if this improves anything. We have to use non-prod orgs and test data for the same.

Can someone please guide me on how to gauge the performance of the app? I cannot install Xcode (our users are on iOS), and I don't think 3rd-party emulators will provide near-correct performance results. Do we have something in the app itself that can be utilized? I'd appreciate any other ideas as well.

Thank you!

Contractor is getting a bad request error in mobile Service appointment list view. It does have permission sets, it is assigned to the right profile. Yet, when tech tries to update status, then the error comes up. 

@* Salesforce Field Service *