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Welcome to the home for #MomentMarketers! Join to learn from other marketers and join in on discussions to share your insights. Here, we're focused on talking marketing trends, growing our careers, and connecting with other marketers. Click "Join" to tag along!
Mateusz DΔ…browski (Marketing Cloud Architect at mateuszdabrowski.pl) Forum Ambassador

{} MCE SQL Reference doesn't mention JSON at all. @* Marketing Cloud Engagement * SQL reads, changes and builds it anyway. Learn how: https://mateuszdabrowski.pl/docs/salesforce/marketing-cloud-engagement/sql/sql-json-functions/

 

API payloads, CloudPages submissions and product feeds land in your Data Extensions as JSON. Most of us reach for SSJS to read them and fight against performance, but a Query Activity can do much of that work itself, with a few traps along the way: 

 

πŸ”΅ It builds JSON, too.

Despite documentation, the silently updated SQL Server behind MCE supports 2022 feature set: JSON_OBJECT, JSON_ARRAY and JSON_PATH_EXISTS. FOR JSON PATH turns each subscriber's abandoned cart into one field your email can loop over. 

 

🟠 Reading has a limit.

JSON_VALUE returns NULL for any value over 4000 characters. 4000 works, 4001 doesn't, and there's no error. OPENJSON would lift the limit, but the MCE syntax validation treats it as a Data Extension name (sic!). 

 

πŸ”΄ Broken JSON stops everything.

One truncated payload fails the whole Query Activity, and the Action Log says only "Automation failed due to system error." Wrap your reads in ISJSON, and the broken records return NULL instead. 

 

Every output in the article comes from a live test in my Query Studio replacement - SQL Studio - which just got version 1.2: save results straight to a new Data Extension, share snippets across your Business Unit and add a JOIN to your query in one click.

 

More to come, so keep on querying!

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Hi Trailblazers,  As part of the broader transition to the reimagined Trailblazer Community in Slack, the online Trailblazer Community website will move to read-only status on October 30, 2026. 

 

What this means for this group:

 

This group will become read-only on October 30. Members will no longer be able to create new posts or reply to existing threads. 

 

Some groups will not transition to the new Trailblazer Community in Slack. Existing content will remain available for reference as an archive. 

 

The broader Trailblazer Community will continue in Slack. When the new Trailblazer Community in Slack launches in November, members will be able to join the broader community and participate in new conversations there. 

 

Please review the FAQ for more details about the transition and what to expect next. 

 

Thank you for being part of this group and for everything you’ve contributed to the Trailblazer Community.

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Mateusz DΔ…browski (Marketing Cloud Architect at mateuszdabrowski.pl) Forum Ambassador

πŸ“² Added the most requested article - @* Marketing Cloud Engagement * MobilePush Data Views (and the other sources for Push analytics): https://mateuszdabrowski.pl/docs/salesforce/marketing-cloud-engagement/config/mobile-push-data-views/

 

Inside, you can find everything you can expect based on my Email and SMS Data Views articles (the latter also updated with SMS Send Log details): 

πŸ”΅ Undocumented _PushAddress and _PushTag fields, picklists, SQL query and hints 

🟠 Explanation of how Push data differs from Email and SMS data 

πŸ”΄ How to get the missing Send and Engagement data (along with hard blockers that only Salesforce can fix) 

 

More MCE Data & SQL fun coming soon :)

1 comment
  1. Oct 7, 8:17 AM

    Brilliant addition! MobilePush Data Views are definitely one of the trickier areas in MCE. Thanks for documenting this so clearly! 

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Mateusz DΔ…browski (Marketing Cloud Architect at mateuszdabrowski.pl) Forum Ambassador

πŸ› οΈ Miss Query Studio? I rebuilt it. More secure. With new features. Free and open source: https://mateuszdabrowski.pl/sql-studio/

 

Salesforce Labs' Query Studio was a huge time-saver for years. It left AgentExchange, and Salesforce support now sends you to community resources when it breaks. Installed copies still work, but no new account can get it. 

 

SQL Studio does the same job, free and open source, from inside your own Marketing Cloud Engagement account: 

 

πŸ”΅ Same rules as Query Activity. SQL Studio sends your SQL to MCE unchanged and runs it as a real Query Activity. If it works in SQL Studio, it works in Automation Studio, including the CAST, TOP PERCENT and comments that Query Studio refused.  

🟠 Four queries at once. Each tab runs on its own Query Activity, so a long query no longer blocks a quick check. Lint flags what MCE refuses before you run, like an unpaired apostrophe in a comment, most with a one-click fix. 

πŸ”΄ Inside your own account. It runs as a Cloud Page App with your own login and permissions, and no query or result ever leaves your account. The code is on GitHub, so your security team can check it first. 

 

Version 1.1.0 launching soon :)

5 comments
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https://jobs.micro1.ai/post/95262281-9341-44dc-a5b1-4361ed9daaab?referralCode=2453214a-1a08-493f-95bf-12aa5402008d

 

 

Role Title: Salesforce Specialist 

 

 

 

Role Type: Contractor 

 

 

 

Location: Remote 

 

 

 

micro1 is engaging Salesforce Specialists to contribute expert insight and capabilities to a critical customer project. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required β€” your domain knowledge is what matters. This opportunity emphasizes a high standard of written and verbal communication, enabling effective collaboration in a remote environment. 

 

 

 

Scope of Work 

 

Complete and review realistic workflows within Salesforce. 

Work with leads, contacts, accounts, opportunities, and other CRM records. 

Create and manage Salesforce reports and dashboards. 

Use Salesforce Flow and automation features to support common business processes. 

Manage and organize CRM data accurately. 

Explore Salesforce features and identify common real-world use cases. 

Clearly document the steps needed to complete different Salesforce workflows. 

Review workflows and provide feedback based on your Salesforce experience.

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Mateusz DΔ…browski (Marketing Cloud Architect at mateuszdabrowski.pl) Forum Ambassador

πŸ“¬ Marketing Cloud Next takes care of your sending IPs automatically. But that doesn't mean you're off the hook for deliverability: https://mateuszdabrowski.pl/docs/salesforce/marketing-cloud/config/ip-warming-deliverability/

 

On @* Marketing Cloud Engagement * you have full control over deliverability, for good and for bad. On @* Marketing Cloud Growth & Advanced * the experience is more streamlined, but also controlled by Salesforce. You start on a shared pool of IPs, and you work your way out of it. 

 

Once you cross ~5M emails/type/month, Salesforce rewards your achievement with a dedicated IP, and warms it on its own. Not much to do for you. No schedule, no throttling, no configuration. Marketing Ops dream? Almost. 

 

There are still some important tasks on you: 

πŸ”΅ You still need basic configuration to enable your first sends. And it's a bit stricter than it was on MCE. 

🟠 IP reputation != Domain reputation.  A new sending domain (might) still need its own warming plan. 

πŸ”΄ Monitoring is a must. It already was. Then it got must-er with tighter ESP bounce & complaint rate requirements. And now it is must-est with lower control over IPs and the impact of being demoted to the Gray Pool.  

 

Full mechanics, the prerequisites checklist, and the monitoring options with setup guides are available now on my page.

2 comments
  1. Mateusz DΔ…browski (mateuszdabrowski.pl) Forum Ambassador
    Sep 21, 9:37 PM

    I would say it will depend on the root cause. Some may be user-driven (poor-quality databases, compliance issues leading to a high complaint rate, high content spam score, broken email code, etc.) - and for those, SF has an answer: Grey Pool. But if everything is right and the deliverability rate is not matching the standard rates, then it will be on Salesforce (through a support ticket) to check the IP and potentially rotate.  

     

    In practice, I expect there will be grey areas of responsibility (like domain-related IP warm-up topics, or huge changes in send volume after already landing on dedicated IPs) that will need to be observed in real life. 

     

    Is it a better approach? If the grey areas will be truly limited to edge cases, IMO yes. 

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Secure your Agentblazer Status and stay ahead of the curve.

 

More content has been added to the Champion, Innovator, and Legend trails! Plus, the new change log feature makes it easy to track what’s new to grow your skills and keep pace with AI. 

 Skill up today:

trailhead.com/agentblazer 

Secure your Agentblazer Status and stay ahead of the curve. 

3 comments
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Mateusz DΔ…browski (Marketing Cloud Architect at mateuszdabrowski.pl) Forum Ambassador

🧱 It's time for MC Next Business Units Architecture! 

TL;DR: Default to a single BU until a hard requirement forces the split: 

https://mateuszdabrowski.pl/docs/salesforce/marketing-cloud/config/business-units/

 

The decision tree in the article has an "Are you sure?" step for a reason... New Business Units work differently to what you know from the good old @* Marketing Cloud Engagement *

 

On @* Marketing Cloud Growth & Advanced * a Business Unit is a thin marketing layer over exactly one Data 360 Data Space. The Data Space is the real wall - no hierarchy, no per-BU login, everything you can access in one view, with a badge telling you where you are. 

 

Three things to know before you click create: 

πŸ”΅ It's forever. A Business Unit can't be deleted, deactivation is permanent, and the Data Space it consumed can never serve another one. You get 2 included with Advanced Edition, and can pay your way up to 150 total since Summer '26. 

🟠 Splitting splits everything (duh!). Segments, flows, content and reporting all partition with the Data Space - cross-BU reuse means deployed copies (Data Kits, Common Assets), multiplied processing, and no consent sync! 

πŸ”΄ Governance has one blind spot for the recommended Single BU approach. Data 360 row-level visibility control holds almost everywhere - except segment and Calculated Insight runs. Region filters on segments stay manual. 

 

In the article, you will find a trade-off matrix (Data, Segments, Consent, Domains, Licensing, and more), architecture patterns, and the Global BU duplication tax.

2 comments
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πŸ€– Build real expertise for the Agentic AI era. 

 

Trailhead Journeys are now available across 10 Salesforce products empowering you to move from fundamentals to advanced expertise with a progressive, step-by-step curriculum. 

 

Newly added journeys:

 

Skip the search. Start the journey πŸ‘‰ trailhead.com/trailhead-journeys

 

πŸ€– Build real expertise for the Agentic AI era.

 

 

13 comments
  1. Sep 9, 5:35 AM

     This is a great way to build practical expertise for the Agentic AI era. The step-by-step journeys make it much easier to move from foundational concepts to advanced skills across the Salesforce ecosystem. Excited to explore the new journeys, especially Agentforce Service and Marketing! πŸš€ 

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πŸ† IT’S TIME!!! Marketing Champion applications are now open! πŸ†  

 

Do You Know a Marketer or Could It Be You?

βœ… Loves sharing their expertise through blogs, podcasts and answering questions 

βœ… Consistently gives back to the Marketing community 

βœ… Passionate about helping others learn new skills 

βœ… Driven to help others skill up and grow 

 

As a Champion, you'll: 

🌐 Build real connections with marketers doing this work around the world 

πŸ’‘ Get early access to product launches and knowledge-sharing opportunities 

🀝 Work directly with our product team to help shape what's next 

 

Now’s your chance. Applications close on September 26th, 2026. 

 

Apply today ✍🏼: https://sfdc.co/ba2lOa 

Nominate someone✍🏼: https://sfdc.co/b4KQ8d

Learn more  πŸ”—:  https://sfdc.co/bXTIyM

πŸ† IT’S TIME!!! Marketing Champion applications are now open! πŸ† Do You Know a Marketer or Could It Be You? 

@* Marketing Cloud Engagement * @* MC Account Engagement (fka Pardot) * @Marketer Group, London, UK, @Marketer Group, Indianapolis, US, @Marketer Group, Madrid, ES, @Marketer Group, Philadelphia, US, @Marketer Group, Philadelphia, US, @Marketer Group, Twin Cities, US, @Marketer Group, Austin, US, @Marketer Group, Atlanta, US, @Marketer Group, Jaipur, IN, @Salesforce Marketer Group, Pune, India, @Marketer Group, Mexico City, MX @Trailblazer Community Cove 

7 comments
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