Hello,
I'm trying the starter kit and it would be useful if the permission sets assigned by "Field Service users automation" could be extended (e.g. adding custom permission set).
Any hint or suggestion about it?
Hey @Yaron Dror Good day! I am looking for the improvement of the Field Service User Automation to permissions groups and the ability to customize the permissions inside it but I can not find any material or a way to do that in my org. Can you please help me?
In Field Service Mobile Settings, there is a section called 'Quick Status Change' - I have added the Flow from the Field Service Starter Kit: FSSK Field Service Mobile Status Transition to the 'Flow Name' field: Field_Service_Mobile_Status_Transition But I cannot see where to access this Flow in the Field Service Mobile app - how do i access it please?
Is it not due to this Known Issue:
Flow in Managed Package is failing with an error in the Field Service Mobile app
An error occurs when trying to run a Field Service Mobile Flow on the Field Service mobile app when the flow is installed through a managed package. Error example: "unable to parse data for /services/data/v50.0/support/fieldservice/Flow?developerNames={developernamepace_FlowName"
The same flow will run successfully if unmanaged.
The same flow may run successfully on desktop or the Salesforce Mobile app.
Workaround - There isn't a workaround for this issue yet.
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Hi All and Happy Holidays!
I'm using the flow FSSK Field Service Mobile Status Transition (a copy made from this template) but at the very start of the flow it obtains the custom settings values (from FSL Starter Kit custom settings) and then has a decision node based on the checkbox value for the custom setting 'Mobile Status Satiation' (currently unchecked/FALSE) and if this value is false, then the flow ends. I have gone to this custom setting, but i cannot amend it in any way as its part of the managed package?
I'm obviously going about this in the wrong way, can, anyone help please?
Thank you
Apologies, I have now found this guide: https://appexchange.salesforce.com/partners/servlet/servlet.FileDownload?file=00P4V00000rVdtGUAS hopefully this will give me the answer.
Can we show below with the help of custom attributes :
1) Limiting the manual consumption list to only items that have stock availability (Limited to qty of PI present)
2) Can we return also the quantity returned to the query to see how many products Tech could consume?
3) Can we limit list view of product list to list ONLY the parts that are INTEGRATED (to exclude "price book only" items)
Unfortunately I think your best & maybe only option here would be an FSL screen flow that has a filtered record choice set on it for product selection which then creates the product consumption record based on selection. You could include an error screen & send them back to the input screen if their quantity choice exceeds what's available
I am getting record does not exist error in field service app.
Could anyone explain how to fix it.
I want to limit the distance to 100km
@Luiz Hernando Andrade For managing individual service resource's max travel time, you need to set up the 'Maximum Travel from Home' work rule. Please refer to the below documentation for more info. https://help.salesforce.com/s/articleView?id=sf.pfs_optimization_theory_work_rules_max_travel_home.htm&type=5
Hi, is there any release date or documentation about lightning web component to be supported in Field Service Mobile app any sooner @* Salesforce Field Service *@* Field Service Starter Kit *?
Closed Beta - A Product Manager needs to manually enable a perm in your org.
Open Beta - Feature isn't fully supported yet, but you are able to test in your org to give feedback to Product.
GA - Generally Available. Feature is live and fully supported.
Get more info on SFS Mobile LWC here: https://trailhead.salesforce.com/trailblazer-community/groups/0F94S000000GwNL
we have a requirement where most of field engineer will be working in hazardous locations with poor connectivity. Please suggest which mobile app will opt this requirement FSL app VS Youreka Vs Pulsar
if you have implemented this apps, Please share limitations @* Field Service Starter Kit *
@Harshapriya Kiran Since you are considering an AppExchange solution for your implementation, may I suggest you include ProntoForms in our evaluation? Our platform offers full offline support and feature parity across all mobile operating systems and concurrent updates to multiple objects in the Salesforce org, including child records. We support app-to-app communication with the FSL app, which is optional in case a ProntoForms workflow fulfills your client's use case requirements.
Check out our new AppExchange Smart Success video.
