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ANZ Disability Service Providers

Group for Salesforce customers in the Disability Service Providers industry to share knowledge, collaborate and network with each other. Though this group is mediated by Salesforce and we'll share resources and events relevant to you, the goal is to have YOU share and help each other out as much as possible.

Hi everyone @ANZ: NDIS & Aged Care @ANZ Disability Service Providers

We deliver primarily allied health and specialist consulting services to people who are blind or have low vision. We decided years ago to allow our service providers to stick to using their favourite calendar Outlook and have events sync between Salesforce/Skedulo and Outlook (so yes 3 calendars essentially :( ). It's a two way sync. We have been trying to transition from the Salesforce for Outlook sync tool to the Lightning tool and are encountering a few issues. I am keen to know: How do your service providers manage their time with calendars? Do they use a 'main' calendar? if so what is it and how? Any insights you can share are greatly appreciated!

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The Healthy Org Workbook is here!

 

We are excited to share this new resource with you, the Healthy Org Workbook, https://sfdc.co/HealthyOrgWorkbook

 

The workbook is a step by step guide for customers focusing on Data Security, Data Quality, Streamlining Your Org, and Automating Your Org.

 

The workbook provides hands-on activities, templates, videos and lots of resources to promote a healthier Salesforce org.

 

Check it out!

 

@Natalie Vaynberg @Megan Ollinger @Keri Fadden 

Healthy Org Workbook

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⚡️ ⚡️ The Month of Lightning⚡️ ⚡️ 

 

Is that Thunder I hear?

 

Lightning bolts strike the earth one hundred times every second. You just need to strike once to unleash the benefits of the Lightning platform!

 

July is the Month of Lightning in the APAC Success Central Trailblazer Community. Look out for our #Thunder posts in the community and sign up for the Lightning Webinars via the Customer Success Event Calendar. (https://sfdc.co/bPknHN)

 

Check out this blog post where a Salesforce admin outlines her roadmap to harness that power by transition from classic to lightning. (https://sfdc.co/SF4n

The Salesforce Success team is here to help you.

 

So now that you have heard the thunder. Start your lightning journey today.

 

All Salesforce users already have access to this new user interface. So why not give it a try.

 

If you have a question check out the @* Lightning Now! * , comment below or log a case.

 

#SustainSuccess #Thunder 

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🔔 **SYDNEY ONBOARDING WORKSHOPS COMING SOON!**🔔

 

We have a great line up of live ONBOARDING events coming up in Sydney!

 

💥Registrations are NOW LIVE for the below FREE sessions💥

 

Do you need a kick start with Sales Cloud, Marketing Cloud (Email) or Pardot?

 

Then register now so we can get you up-skilled and on your journey to success...

 

SYDNEY

 

Welcome to Salesforce Ohana (Sales Cloud) Workshop - Wednesday 8th May (1:00pm - 4:00pm)

· Registration link: https://pages.mail.salesforce.com/cloud-services/event-registration/?eventID=aCb0M000001T8kYSAS

 

Welcome to Salesforce Ohana (Pardot) Workshop – Wednesday 22nd May (9:00am - 12:00pm)

· Registration link: https://sforce.co/2GK7B0T

 

Welcome to Salesforce Ohana Marketing Cloud (Email) Workshop – Wednesday 5th June (1:00pm - 4:00pm)

· Registration link: https://sforce.co/2PvZGby

 

All workshops will be held in our Sydney offices in the Helen Tamaki Boardroom.

 

Spaces are limited, so don't miss out! Be sure to register NOW!

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🎙️ Welcome to the Webinar: 5 Tips for Launching Epic Salesforce Implementations! 🎙️

 

Webinar starting today at 2pm AEST/ 9:30am IST/12pm SGT

 

Our Salesforce Architects are excited and ready to answer your questions live on the air. Please join the webinar from your confirmation email and ask any questions here in this thread.

 

Still want to attend and haven't registered... Register Now:

https://attendee.gotowebinar.com/register/2511138721146724354

 

This webinar will be recorded and will be shared here along with the presentation deck.

 

EDIT: Thank you all for attending the webinar today! Please see the resources here:

Recording: http://salesforce.vidyard.com/watch/nvNxWyaJUM78gh86ZUcUZ9?

Presentation deck: https://success.salesforce.com/0693A000007EiZk?retUrl=%2F_ui%2Fcore%2Fchatter%2Fcontent%2FGroupFileListPage%3Fg%3D0F9300000001sMY

The Fourth Industrial Revolution trail on Trailhead: https://trailhead.salesforce.com/modules/learn-about-the-fourth-industrial-revolution

 

#virtualsuccess

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[Picks from the Pack: Customer Success] April 12, 2019

 

Feature: Warm Ohana Welcome and High Five to the 2019 Salesforce MVPs!

https://www.salesforce.com/blog/2019/04/2019-salesforce-mvps.html

 

LATEST RESOURCES

Admin Masters webinar 3-part series

Lightning Lounge! Alternative ways to measure ROI

April’s Tech Updates are out

 

*********************************************

COMMUNITY HIGHLIGHTS

  • Marketing Cloud Tech Lounge: Introduction to AMPscript - April 16
  • Community Cloud Tech Lounge: Best Practices to Boost Your Member Engagement - April 25
  • Einstein Analytics Tech Lounge: Introducing EA+: Einstein Discovery & Prediction Builder Overview - May 9
  • Join Success Cloud at the Salesforce World Tour New York May 7th, and in Washington DC May 14th.

 

#Picks from the Pack - Customer Success 

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⚡⚡A P A C - L I G H T N I N G - F A S T - T R A C K - W E B I N A R S⚡⚡

 

The third in our series of four webinars kicks off at 1pm AEST!

 

If you still need to signup here is the registration link: https://sforce.co/2oy3Ump

 

View the slides attached to this post to see today's content - where we focus on Configuration Basics including out of the box features you and your users will LOVE.

 

Recommended Trailhead Module: https://trailhead.salesforce.com/projects/migrate-a-classic-app-to-lightning-experience-with-declarative-tools/steps/create-a-lightning-console-app

 

I'll be sharing all the slides and all info relating to this series using this hashtag: 

#APAC-LightningFastTrackWebinars

 

Recording from this session: http://salesforce.vidyard.com/watch/N1zMkYrcZ2Lp86Afy2DEWG

 

Make sure you join our weekly Ask Salesforce Anything Webinar for questions: http://bit.ly/asksfreg   

 

Join our @* Lightning Now! * group where you can find all Lightning resources!

 

@* APAC Success Central *

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