π Hi Trailblazers,
In the Agentforce Contact Center module, I created a new Trailhead Playground (no pre-built org provided), but Communication Channels does not appear in Setup Quick Find, which blocks progress.
Is a specific license, permission, or feature required for this module, or is there a correct type of playground we should use?
π Any quick guidance would be appreciated.
#Trailhead Challenges #Trailhead #Agentforce #TrailblazerCommunity #Trailblazer #TrailblazerCommunityHelp #Contact Center Environment
3 comments
@Raju Petluri I have clearly mentioned that I created a new Trailhead Playground as no org was provided with the module. The newly created org is obviously not enabled for the communication channels feature. If you go to the module, you will find the same.
