Hi all,
I have a field called 'Contract Expiry Date' on the Account object. This is field is should for me but is not showing for other Users (even with the same Profile as me = System Administrator')
Diagnosis steps:
- Checked Set Field-Level Security for 'Contract Expiry Date': Confirmed Visible is tick on the profile (Sys Admin)
- Logged in as User and I can see the field
- Added the field to all Account Page layouts
- Added the field to the Lightning Record Account layout
- Logged in as the User and the field was there
- Got the User to screen share with me and the field truly wasn't on the Page Layout
This is head-scratching... Am I missing something else obvious? The User has the same Profile and Profile as me.
I did notice that the User doesn't have 'Marketing User' ticked on their User profile. Could this be a possible reason?
Thanks!
#Trailhead Challenges #Sales Cloud #Salesforce #Marketing Cloud #Salesforce Field Service #Custom Fields