I had raised case #00950051 on 14th May, as I had received transcript error after finishing my Salesforce Certified Associate Exam, and Kryterion Support couldn't submit or reschedule the exam at that moment, stating that my voucher had expired. Please help me get this resolved.
@Certification Exam Resources @Certification Days @* Trailhead Official * @Trailhead Support
16 answers
Hey @Sampriti Chakraborty, Thanks for sharing the case number, I've escalated the case and the team will reach out to you within the given SLA.
NOTE: The volumes are high than expected, please expect some delay in response as we're trying out best to reach out to the customer as soon as possible.