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GOAL: Show Week over week report of what deals changed in the pipeline excluding closed won or closed lost deals 

 

Built a custom object (Pipeline Growth Snapshot) that takes a weekly snapshot of open opportunities to support week-over-week pipeline trend reporting. It works well for open deals, but we've found that once an opportunity closes (Won or Lost), it only gets captured one more time, the week it closes, and then never again. 

 

This creates a reporting problem: our week-over-week reports compare this week's number to last week's. Once a deal's snapshots stop, the next comparison is a real number vs. nothing, which displays as a large drop, even for deals that closed Won. There's no way from the report side to tell a real loss apart from a win that simply aged out of the snapshot window. 

 

Questions for anyone who's solved this: 

 

  • Is there a standard pattern for extending snapshot capture for closed opportunities (e.g., for 30-60 days post-close) specifically to support trend reporting, without keeping every closed deal in the snapshot indefinitely?
  • Has anyone used native Historical Trend Reporting instead of a custom snapshot object for this, and does it have the same limitation?
  • Any recommended way to flag, on the report itself, whether a dollar change came from a win versus a loss, without needing a live cross-object Stage lookup (our report type doesn't expose the Opportunity's live Stage field, only the snapshot's own captured Stage)?

Appreciate any patterns or gotchas others have run into with this. 

 

#Reports & Dashboards  #Reporting  #Reports

3 件の回答
  1. 8月18日 18:44

    Happy to share what has worked for me. I would actually split your problem into two tools, because 'the forecast number' and 'what moved in the pipeline week-over-week' are best served by different native features: 

     

    For WoW deal movement (your actual goal): before maintaining a custom snapshot, look at two native options that keep closed deals in the dataset: 

    - Pipeline Inspection: its 'Changes Since' pipeline-changes waterfall shows exactly what moved between two dates, amount increased/decreased, stage changes, close-date pushes, and deals that closed Won/Lost. That is the week-over-week story you built the snapshot for, without the open-only fall-off (Enterprise+ with Sales Cloud). 

    - Historical Trend Reporting (the 'Opportunities with Historical Trending' report type): natively snapshots Amount/Stage/Close Date daily for the trailing ~3 months and lets you compare across dates in one report, no custom object to maintain, and closed deals stay in the data. 

     

    For the forecast number itself: Collaborative Forecasting (Forecasts tab) rolling up by forecast category (Pipeline / Best Case / Commit / Closed) against quota and role hierarchy. If you have Sales Cloud Einstein, Einstein Forecasting adds a predicted-to-land number and Opportunity Scoring to weight deal health. 

     

    Methodology I lean on: Collaborative Forecasting for 'where will we land,' Pipeline Inspection or Historical Trending for 'what changed and why since last week,' and Opportunity Scoring to weight the pipeline. That combo answers WoW movement AND the landing number without hand-rolled snapshots. 

     

    3rd-party, if native is not enough: the revenue-intelligence platforms, Clari, Gong Forecast, Aviso, Mediafly (InsightSquared),

    People.ai

    , all do pipeline-change waterfalls, WoW deltas, and AI forecasting on top of your Salesforce data. Teams usually move to these when they want rep-level forecast submissions plus inspection plus analytics in one place. 

     

    Honestly, if Pipeline Inspection is available in your edition, I would try its change view first, it may let you retire the custom Pipeline Growth Snapshot object entirely. 

     

    If this helps, please mark it as the Best Answer so it is easy for the next person to find. Thanks :)

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Hi everyone! 

I recently triggered a process builder that sends an email (created with classic email templates) to the preferred email on the contact but the request's status is what triggers the process builder. Anyways, I was wonder if there was a way to see more email statistics? I can see that it triggered when I go to the activities/tasks on the request record. But I want to see more information such as deliverability. Any idea if I can do that? 

 

#Email #Mass Email #Trailhead #Salesforce #Statistics #Email Activities #Reports #Salesforce Admin

2 件の回答
  1. Ajaypreet Singh Saini (Grantbook) Forum Ambassador
    2023年5月13日 0:43

    Hey Jenna,

    Have you enabled Email Tracking in Salesforce?

     

    If not, check out this article on how to do that:

    https://www.salesforceben.com/how-do-i-track-email-opens-clicks-in-salesforce/

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I'm trying to create a report that shows Opportunities based on Amount and Close Date, and also based on Payment Amount and Payment Date. Unfortunately, you can't use "OR" logic between fields on different records. I discovered Joined Reports, and I thought that might be the answer to my problem. Unfortunately, it turns out the blocks in Joined Reports can only be displayed horizontally, not vertically, which means my users will have to scroll to the right to see the second block, which I don't think it going to work for us. 

 

Joined Reports should include the option of viewing blocks stacked vertically, rather than side-by-side. 

 

#IdeaExchange  #Reports

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1 件のコメント
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The client has the following report structure - one example as shown below,

 

Number of Reports received Q1/Q2/Q3/Q4 - 10/20/30/40

 

Can I create similar kind of report in Tableau. I tried creating a calculated field but its showing the result value of 10/20/30/40.

 

Is there any way to show the numbers as such??

4 件の回答
  1. 2017年3月13日 16:34

    Assuming the number of reports for each quarter is a measure names in the format No_Q<x>_Reports, you can try to create a calculated field (let's call it #Reports) like this:

     

    str([No_Q1_Reports]) + "/ " + str([No_Q2_Reports) + "/" + str([No_Q3_Reports]) + "/" + str([No_Q4_Reports]

     

    Once created, drag this calculated field into the Measures area, and then drop it in the Rows section. It should now display as AGG(#Reports). You can then place an appropriate label in front of this, like "Number of Reports received Q1/Q2/Q3/Q4 - ".

     

    Hope this helps!

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How can I see a report type having only the report? 

 

#Reports

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Admin Beginner > Reports and Dashboards for Lightning Experience > Filter Your Report (Hands-on Challenge), Please assist me in resolving my issues.

Admin Beginner > Reports and Dashboards for Lightning Experience > Filter Your Report (Hands-on Challenge), Please assist me in resolving my issues. 

 

#Trailhead Challenges  #Reports & Dashboards  #Reports

3 件のコメント
  1. 2025年1月30日 14:09

    Hi @Sahil Mankotia I am a member of Trailhead Help, We see that you have successfully completed the badge Reports & Dashboards for Lightning Experience. Please post the solution or mark any one of them above which helped you to resolve your query as "Best Answer" to close this thread, and also it might help the fellow Trailblazer's who are facing the similar issue. Thank You!  

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I included the field Next Activity Date on an Opportunity Report. There are 15 opps on the report, but 2 of Next Activity Dates are not populating correctly, they are not showing up. Any clue why that would happen? It works for some opps on the report, but not all. 

 

#Reports

11 件の回答
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Is there any option to restrict the reports from the standard public reports folder to a specific profile of users?

#Reports #Reports & Dashboards
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Hi all,

 

We're currently looking into Topics as a tool to report on various different records that relate to the same topic/category. While on paper, topics looks like a great option, but the reporting is underwhelming? I've created a topics assignment report, and its great we can pull the record IDs for the objects, but we can't do anything else like a cross filter or pull additional fields/details from those records (can't even check the object type). The related list gives a good view, but I want this to be a reporting option?

 

Is there any way to do this? Maybe via a Visualforce page/table maybe? Where we could search for the topic and then it pulls all related records so we can report or export?

 

Maybe there's another way as mentioned above, to report on various records that sit in the same category - anyway, if anyone has been succesful with it, let me know!

#Topics for Objects  #Reports  #Reporting  #Visualforce  #VisualForce Page

10 件の回答
  1. 2024年12月4日 7:30

    I am also searching for a solution to get a report on topics and cases. e.g., Topic X is used on XXXX cases (case ID etc). I've tried to build a custom report type but could not find a solution. 

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