FSL Mobile | Salesforce Trailblazer Community

2023年11月16日 16:23

Return orders not visible .How can i make it visible?

I am having custom profile , I have assigned it to user , however after assigning all types of permission set and object setting to view and modify all for return order object. Return order owd is private #Security Review #Security #FSL Mobile

2 件の回答

Maksym Tymoshiv (Forte DGTL)
2024年5月30日 13:48
In a Profile or Permission Set make sure to check the "Use Order Management Return Order" system permission to be able to access Return Order Object.

This is a poorly documented behavior of Return Order object that is counter-intuitive to troubleshoot as without this permission OWD and CRUD settings are ignored.

Hope this helps!

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0/9000

2020年11月29日 11:55

Hi all,

I'm having trouble with contractors being able to get into the mobile app due to an error on 'Missing user permissions'.

I have created a customer community plus community. I have also created a test user using my own email address and enabled them in the community. They have the permission sets of FSL mobile licence, fsl resource permissions, and fsl resource licence assigned. They also have the fsl mobile licence. This user is also associated with an active service resource.

However on logging in using the custom url for the community it gets them to the stage where it asks to allow access, then on the next screen it says 'Missing user permissions' And under it it says 'You lack permissions to use Field Service.'

Is there anything obvious I'm missing? I'm assuming the FSL resource permission set should be giving them the basics to access the FSL objects used in the mobile app?

@Steve Hupp

#FSLOfficeHours #FSL Mobile

9 件のコメント

Afe Inegbedion (O2e Brands)
2024年5月22日 4:24
I hope this helps some. I had the same issue. The problem was that the user related to the Service Resource was inactive. There were duplicate users with the same name. The users that were deactivated were linked to the service resource. I added an active user and it worked.

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2024年3月4日 10:11

Navigate to Schedule Tab from LWC in FSL mobile app

Hi #FSL Experts,

I have a LWC component that is displaying using a Tab in FSL mobile app. I have a requirement where I have to navigate to a different tab (Schedule tab) from LWC button in my component. However, I'm not able to know which type of Page is Schedule in FSL so I can use relevant page type in my LWC navigation.

Let me know what will be the Type and apiName for Schedule tab in FSL mobile app.

this[NavigationMixin.Navigate]({            
    type: '??????',            
    attributes: {                  
        apiName: '?????'            
    },        
});

#FSL #FSL Mobile #Salesforce Field Service #Field Service Lightning #Field Service App #Field Service Mobile Settings @Field Service Mobile

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2023年11月14日 6:18

Add Create Service Report on FSL App

Hi Trailblazers,

May i know how to add Create Service Report to the Actions on FSL App

#Trailhead Challenges #FSL Mobile #Service Cloud #Salesforce Developer

3 件の回答

Igor Luiz Rodrigues (Inatel)
2023年12月4日 13:54
Good morning @Sai Kumar Reddy. T, were you able to solve it? I'm having the same issue with the service report not showing up in the FSL app.

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2023年11月29日 15:20

NavigationMixin - standard_webPage not working in LWC in FS mobile app

I read that navigationMixin of pageReference type standard__webPage is supported in LWC quick actions for FS Mobile, but when I try to open a link, it errors.

I would appreciate any help!

NavigationMixin - standard_webPage not working in LWC in FS mobile app My code is the following:

let openFileUrl = 'https://example.com/library/My Documents/MyPage.aspx?id=%2FMy%20Documents%2F0WO01000001jrM3GAI/IMG_0111.jpeg"';
this[NavigationMixin.Navigate]({
   type: "standard__webPage",
      attributes: {
        url: openFileUrl
      }
});

1 件の回答

Ravendra Shukla (Accenture Private Limited)
2023年11月30日 5:32
Hi @Rei Suzuki
Hope you are doing well
The standard__webPage type in NavigationMixin should indeed work for opening web pages in Salesforce Mobile. However, there might be issues with the URL format or the structure of your code causing errors.
Here's an example of how you should structure the code:
.....................................................................................................
import { LightningElement } from 'lwc';
import { NavigationMixin } from 'lightning/navigation';

export default class YourComponent extends NavigationMixin(LightningElement) {
openFileUrl = 'https://example.com/library/My Documents/MyPage.aspx?id=%2FMy%20Documents%2F0WO01000001jrM3GAI/IMG_0111.jpeg';

navigateToURL() {
this[NavigationMixin.Navigate]({
type: 'standard__webPage',
attributes: {
url: this.openFileUrl
}
});
}
}
..............................................................................................................................................
A few things to consider:
Ensure that your URL is properly encoded. It seems like the URL you provided might have an issue with the encoding (e.g., spaces should be replaced with %20). Ensure that special characters are appropriately URL encoded.
Check the permissions and settings within Salesforce Mobile. Sometimes, if the URL is considered unsafe or blocked, it might cause an error.
Verify that the code structure and import statements are correct in your Lightning Web Component (LWC). Ensure that the component is correctly wired up to the button or action that triggers this navigation.

Hope you will understand your issue with this content.
Thanks!
#FSL Mobile #Service Cloud

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2023年11月1日 11:03

Field Service Mobile App Builder when i set it is not working in FSL mobile App.

In Field Service Mobile App Builder:

I have created a configuration and assign it to mobile user profile(Service resources) and I have added a new Work Order tab , but why it is not getting in Mobile to the FST's(Service resources).

please help!!

@* Salesforce Field Service *

4 件の回答

Camille N (Nimbus Health)
2023年11月27日 20:15
@Reinier van den Assum Yes, you are correct - the following FOUR permissions need to be enabled not just the two on the knowledge article

- Access Lightning Web Components in Field Service Mobile
- Custom Applications for Field Service Mobile
- Access drag-and-drop content builder
- Customize application

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2023年11月22日 10:51

in list view how can I add filter created by = me(currentuserId)?

#Salesforce #Salesforce Developer #FSL Mobile #Field Service Lightning #Salesforce Field Service #FSL #Platform Developer II

3 件の回答

Akhilesh Prajapati (Amicus Technology Private Ltd.)
2023年11月23日 9:26
Hi @Divya Chauhan

will this work for existing records also?

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2023年11月16日 7:48

How to remove '+' icon from Work Order tab in FSL mobile through Field Service App Builder ?

@* Salesforce Field Service *

1 件の回答

Bhavin Patel (Salesforce)
2023年11月17日 14:59
@Heiko Lindner- any thoughts? Thanks!

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2023年11月16日 7:41

I want to a list view in work order tab of FSL mobile app, where FST can be able to see all the open work orders where he is a resource preference.

#Salesforce #Salesforce Developer #Platform Developer II #Salesforce Field Service #Field Service Lightning #FSL #FSL Mobile #FSL Mobile App

1 件の回答

Heiko Lindner (Privat) Forum Ambassador
2023年11月16日 12:39
That's not possible out of the box. Resource preference is related to the work order and you cannot use this in the list view. Maybe a report could help or if you just have one resource preference, maybe you could use a helper field and some kind of platform automation to populate the right data into the work order field. Then you can use this as filter criteria.
Keep in mind, in standard field service app configuration, there is no option to see a work orders via list view.
Maybe with the new app builder option, this is possible, but I didn't try it so far.