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+300 points
Module
Knowledge Basics for Lightning Experience
Use Lightning Knowledge to create a knowledge base for better customer service.
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~20 mins
Get Started with Lightning Knowledge
~10 mins
Incomplete
Prepare Your Salesforce Knowledge Base
~5 mins
Incomplete
Set Up a Simple Knowledge Base
~5 mins
Incomplete
~20 mins
Available on these trails
Get Started with Service Cloud for Lightning Experience
Enhance Service Cloud with Lightning Knowledge
Dive Into Service Cloud for Salesforce Admins