Hello Trailblazer Community,
I need urgent help from a community moderator or Salesforce support agent.
My Salesforce Developer Edition org was locked due to inactivity on 14 September. I am trying to log back in to reactivate it before the automatic 30-day deletion sweep happens in mid-October.
However, I am currently completely blocked by the security question loop ("City born in"), even though I know the answer. Because this is a free Developer Edition account, the standard Help Portal blocks me from submitting a support case online.
My Org Details:
- Name: Archana Singh
- Org ID: 00Dg5000005v2NE
Could a moderator or community manager please help escalate this to the support queue so an agent can manually trigger a password/security reset link to my registered email address?
Thank you so much for your help!
#Trailhead #Help #Urgent Support
Since your Developer Edition org is locked due to inactivity and you're stuck in the security-question loop, I recommend contacting Salesforce Customer Support and providing your Org ID (00Dg5000005v2NE) and registered email. Salesforce confirms that a DE org locked due to pending deletion may be reactivated by Customer Support.
https://help.salesforce.com/s/articleView?id=000386225&type=1&utm_sour
Please contact Support as soon as possible, since the org can only be recovered within the applicable expiration window.
https://help.salesforce.com/s/articleView?id=xcloud.admin_de_org_expiration.htm&type=5&utm
Hope this helps!
