I am using Lightning Edition in the Nonprofit Cloud (Case Management). Based on the documentation, the Document Checklist should be available, but it isn't - either in the permission sets or in setup.
I very much need the document checklist in order to assure certain documents are uploaded as a part of intake.
Any help or thoughts would be very much appreciated
#Nonprofit Cloud #Nonprofit Cloud Case Management
Greetings, @Kevin Boteler
I see this old question, is this still an issue for you? If not, did you figure out the root cause.
If the problem persists please answer the following a few clarifying questions might help us get closer to the root cause:
1. Are you using the Nonprofit Success Pack (NPSP) version 3.x or 4.x? The availability of Document Checklist can differ depending on the NPSP version.
2. When you checked Setup and Permission Sets, did you also look under Objects and Tabs to confirm the Document Checklist object/tab is enabled for your profile?
3. Are you trying to access the Document Checklist directly on a Case record, or are you looking for it as a separate app/tab in Lightning?