Agentforce Coworker:
Is there a way to restrict Agentforce Coworker to business-related use cases only? During our testing, it appears to function as a general-purpose assistant, answering questions related to topics such as medicine and coding troubleshooting. We would like to limit its scope to business use cases and prevent it from responding to non-business-related questions.
I dont think this is unexpected. For example; in one of my experiments with Agentforce, I stripped all standard topics, added a custom topic with one instruction to answer any user query
and voila!, the agent behaved like a general purpose agent that just spewed whatever the backend LLM returned.
So, can that sort of behavior be controlled with Co-worker? Maybe not currently since it just recently went GA and those sort of controls are not available. But, since it is also an agent-of-agents (orchestrator), for now, I would lean towards having guardrails on other underlying agents before Co-worker has something to offer in the future.