Skip to main content
The Trailblazer Community in Slack is now in Open Beta—join and connect in real time. Join us in Slack

Trailblazer Online Community is intended to be a place for Trailblazers to connect, communicate, and share information, experiences, tips, and thoughts. To foster a positive environment, Salesforce reserves the right in its sole discretion to remove at any time, with or without notice, any post, user, or behavior inconsistent with this Code of Conduct or the Salesforce Program Agreement Privacy Policy and Slack's platform-wide policies including the Acceptable Use Policy (AUP), the Slack Main Services Agreement (Enterprise Terms), and Privacy at Slack, or as otherwise deemed inappropriate and/or unlawful, or for any other reason.

Rules of Engagement

  1. Kind & Respectful. Treat others the way you would like to be treated. Refrain from vulgar language and content; encourage your fellow Trailblazers — we are all learners. Your interactions with fellow Trailblazers (and Salesforce employees) in channels as well as private DMs or multi-person DMs should be relevant to the topic and respectful in tone. Online harassment, bullying, or spamming in any form will not be tolerated.
  2. Be Authentic. Be yourself and engage in an authentic way. Do not pose as someone you are not. Avoid sharing other people’s ideas or content as your own — don’t plagiarize. Do not use AI-generated text in posting or responding to a post in any of our Community channels; AI-Generated chat technology can be misleading or wrong, and therefore goes against our values of trusted and authentic peer-based content. Act in a manner online that represents the person you are offline.
  3. Be Resourceful. Utilize searches.Do search for questions or channels similar to your own via Slackbot or Slack search before submitting a new question to the community or requesting a new channel.
  4. Be Helpful. Connect with other community members, and engage with helpful questions and informative posts to cheer on your fellow Trailblazers. Share your knowledge and ask relevant questions.
  5. Be on Purpose. Trailblazer workspaces and channels are not a place for self-promotion. Protect the purpose of the Trailblazer Online Community (e.g., don’t promote your employer's products, services, events, or programs or that of a third party or event sponsor). Spam and inappropriate content is prohibited.
  6. Be Diligent. Safeguard personal and confidential information (of Salesforce, your own employer and the employers of your group members) by not disclosing, discussing, or soliciting non-public or proprietary information at any time. Don’t solicit or share community member contact information for any purpose without their permission.

Reporting content in the Trailblazer Community

The Trailblazer Community Slack workspace is a global community and you may come across content (including, but not limited to Salesforce content) that you believe falls outside of our guidelines, any terms or conditions governing participation, or the Credential and Certification Program Agreement and Code of Conduct. If you are unsure about the content, you can select the 'Flag this message' on a question, post, or private message, which will send an alert to the Community Moderators.

To report a specific incident or concern you may submit an incident report in the Trailblazer Community #helpchannel. Please keep in mind that the Community Team functions strictly as a program administration group and does not act in place of law enforcement or other investigative or regulatory bodies. For any situations involving immediate safety risks, potential criminal conduct, or emergency situations, please contact local authorities or emergency services directly.

How to Report Inappropriate Content or Spam in a Post, Question, or Reply

  1. On a question or post, click the quick-action drop-down menu and select Flag this Message.
  2. Complete the form to provide context on why you feel the content was inappropriate or spam, and click Submit. This will send an alert to the Community Moderator team.
  3. The team will then review and respond to your feedback and take action as needed.

How to Report Inappropriate Content or Spam in a Private Message (DM)

You can have private conversations (or DMs) with fellow Trailblazers. If you feel a message is inappropriate or is spam, follow these directions to report it.

  1. On the message, click the quick-action drop-down menu () and select Flag this Message.
  2. Complete the form to provide context on why you feel the content was inappropriate or spam, and click Report. This will send an alert to the Community Moderator team.
  3. The team will then review and respond to your feedback.

Types of Content you may want to report

  • Duplicate questions or posts: When a Trailblazer posts the same question or post in multiple Slack channels.
    ➡️ Help to reduce the noise in the Trailblazer Community.
  • Self-Promotion: If an individual makes a post/comment/question for the express purpose of lead generation to benefit their own company, product, or services where the content shared is off topic or does not add value.
  • Spam: Any content in the form of a question or post, and even private message that looks malicious or obvious non-Salesforce related self-promotion should be reported to the Trailblazer Community Team.
  • Credentialing Content: Any question or post that references current content on Salesforce Certification exams, in addition to posts asking for exam dumps will be removed when reported to the Community Moderators, as they are against the Salesforce Credentialing policies.