MomentMarketer Community Group

#MomentMarketers it's time to spill - what certification has been your favorite?

Maybe it's the one that prepped you for a job, or the one that helped you gain a new skill - but share in the comments below!

One of the best ways to get where you want to go? Talk to someone who's already been there.  

This is your chance to do that!  

Head to the comments and tell us what your dream role is.  

Then, take a look to see what other people say their dream role is. If it's a role you've been in, @ mention them and give them 1 peice of advice to get there! 

Let's help each other achieve our dreams together 💪

Drumroll please - the Spring '25 Marketing Cloud Release Notes are here!

🤔 What are they?

Think of Release Notes as a note from our product teams, to you. They're built to help you get acquainted with the features that will be pushed to your org soon, and guide you in how to make the best use of them.

🙋 What's in this Release?

Lots of good stuff! We've got new innovations across all Marketing Cloud products. So, grab your coffee, get comfy, and get ready to learn!

👀 Where can I find them?

Right here: https://help.salesforce.com/s/articleView?id=release-notes.rn_marketing_engagement.htm&release=254&type=5

🎥 And, what if I want to hear from an expert?

Then you're in luck! Join us March 11th for a panel discussion with our experts who will give you the scoop on the highlights from this release. You'll also get a chance to see some demo'd! Reserve your spot here: https://www.salesforce.com/form/events/webinars/form-rss/4842657

Have you ever struggled with bot clicks inflating your email engagement metrics and disrupting your journeys in Marketing Cloud? 🤔

I’ve submitted an IdeaExchange suggestion to address this challenge: Marketing Cloud should automatically detect and exclude bot clicks from human engagement.

This improvement will enhance reporting accuracy, optimize journeys, and save countless hours of manual fixes or custom solutions!

👉 If you’ve faced this issue or see the value in this feature, please vote for it and help bring this idea to life!

https://ideas.salesforce.com/s/idea/a0B8W00000QepCBUAZ/automatically-detect-and-exclude-bot-clicks-in-marketing-cloud

@Guilda Hilaire @MomentMarketer Community Group @* Marketing Cloud Engagement * @Katie Wheeler @Lukas Lunow 

#Marketing Cloud

Who's ready to learn about Agentforce? 🙋‍♀️🙋‍♂️🙋 

We're excited to announce a new, seven-part series led by Marketing Champions and Salesforce experts. It's built to help you get confident in the fundamentals of Agentforce, and then deepen your technical knowledge. 

But, this isn't just any technical course. You'll also get tips on best practices, see real use cases & walk through end-to-end project implementation. 

Here's what each part of the course will cover: 

: Kickoff, Agentforce Fundamentals 

: Data Cloud with the Agentforce lens 

: Agentforce Technical Deep Dive 

: Agentforce Best Practices and Practical Applications 

: Agentforce Architecture 101 

: Agentforce AMA Panel 

: Executing Agentforce Projects: A Winning Strategy 

➡️

We are wondering if it is possible to set up contact / contact list approvals for webform submissions without having a salesforce CRM integration. There doesn't seem to be any out-of-the-box functionality for this. Has anyone run into this request before / found a solution?

Ideally, this would be more automated than manual. The workflow vision would be something along these lines: 

1. The user(contact) submits a form via cloud pages
2. if x field is selected it would need to enter an automation/journey
   1. Step one: send a notification to the approval team (sales teams - not the user.. this is where I am running into limitations in journey builder)
   2. Step two: mark contact as approved via an email form or cloud page link maybe? (if it's possible to recall a specific line of data from a data extension) 
   3. Step three: contact is filtered into an approved data extension

Hi All,

When we execute SFMC Data Extension Data Extract activity, files are generating with BOM, is there any way we can convert that file to UTF-8 or any format without BOM? Is there a SFMC feature that helps us to achieve this?

➡️ Coming Soon to Chicago: The #MomentMarketer Breakfast

Calling all Agentforce World Tour Chicago attendees! You're invited to a special in-person breakfast & networking event on December 19th.

We've got the coffee and the conversation ☕ Join us for breakfast and an opportunity to connect with other Marketers in town. While you're there, our team will also be sharing some of the latest and greatest details on our product innovations. Bobby Jania, CMO of Marketing Cloud, will be joining to talk through a product roadmap overview. Plus, you'll be able to enter for a chance to receive a limited edition bomber jacket too!

Space is limited for this in-person breakfast, so grab your spot now: https://worldtourchicagomomentmarketer.splashthat.com/

No purchase necessary. Void where prohibited. Sweepstakes runs from 12/19/24, 6am CST, to 12/19/24, 11:59 pm CST. Open to legal residents of USA and Canada. Must be 18+. Restrictions apply. See Official Rules: www.sfdc.co/MMterms