Mobile Engagement

What have you done to drive success with increasing mobile downloads? We've done the basics (email campaign, posting in our groups, adding info/QR codes to meeting slides and virtual backgrounds) but looking for other ways to increase this metric.

In Mobile Publisher, the requirement for the loading screen images is PNG.  Is there a way to have a GIF instead? anyone tried this? #Mobile Apps

Our community app (published via Mobile Publisher) takes quite a while to load.  "Rhyzone" is the app name. Any suggestions on how to troubleshoot the issue?

My organization is considering utilizing Salesforce Mobile Publisher to create an app for our alumni.  Can anyone help me understand how the LoginGeo object works with the persistent login feature of Salesforce Mobile Publisher? 

Our team is specifically trying to see if we can have push notifications when someone is near one of our events or near one of our member benefit locations to remind them that we have something to offer in their current location.  

My minimal understanding so far is that we can only track the location of the community user when they actively login.  So if they are not logged in we wouldn't be able to know their location.  Secondly, I believe that Salesforce Mobile Publisher has persistent login so that login data may not even be accurate.  Thirdly, my understanding is that custom notifications are created through process builder so this maybe be a very manual process to set up for each "ad" we would want to push and may not be very scalable as our events change.  

Any help would be greatly appreciated!

I posted an idea on "mobile app support for the general consumer" and looking forward to hearing from the community.

mobile app support for general consumer

Does anyone at @Solo Admins, @User Group, Cedar Rapids, US, @Mobile Engagement  know if there is a way to establish a Session Timeout based on the device? The majority of our workforce is onsite and work from their desktop; however, we have small number of mobile users. There is concern about mobile users having idle sessions on their phones.

Thanks

Donna

We are JUST starting to venture into mobile solutions that integrate with our Salesforce. We are releasing an App very soon and have gone through most of the setup. Right now, we're trying to get 

activation email sent from Salesforce using merge fields.

I set up an HTML Email template that includes send a hyperlink with merge fields. All looks good.

Upon sending the email from within Salesforce, I access it from my phone and the hyperlink is not Active from my Yahoo Mail app (and Gmail); however, the Bcc goes to my Exchange email which I open through my phone’s native email app and it works sending the merged fields and logging into the app. 

We’ve tried this with Pardot too with no luck.

Any ideas on why this is the experience and how I can fix it? Please note that my knowledge on this is extremely limited. Also, I opened a Salesforce case and they said it was a Yahoo problem.

Donna

If you want an exclusive sneak peak at the new features we're bringing to Salesforce1 then I highly recommend coming to our "Salesforce1 Mobile Roadmap: What's on Tap" session today @3:30pm in the InterContinental San Francisco Hotel, Grand Ballroom A-B