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Hi everyone, 

 

After an exam revocation on October 3, 2025 , my Trailhead account now only shows the "Test Center" option for every certification. The online proctored option is completely missing. 

 

I opened a support case, but it was closed with no fix. Has anyone experienced this? How can I get the online proctoring option restored? 

 

I rely on online exams due to location constraints. Any advice or escalation contacts would be greatly appreciated. 

 

Thanks, 

Sachin 

 

#Trailhead  #Certifications  #TrailblazerCommunity  #Trailhead Support  #TrailblazerCommunityHelp

2 answers
  1. Jun 4, 9:51 AM

    You are right as option is not available in few countries and few certifications. Re-Open the case and request them to provide the online option.

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