ποΈ #The Trailblazer Tribune December 2024 Edition ποΈTake the Trailblazer Community Experience Survey and download β¬οΈ this month's Trailblazer Tribune to learn the latest from Customer Success!
β FEATURED: Salesforce customer support is now live on Agentforce! β
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Learn 5 important lessons we took away from our own experience implementing Agentforce Service Agent.
π·πΌ INNOVATE: SPRING '25 KEY DATES
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- Release Notes Preview - Dec 31
- Sandbox Preview - Jan 3 (cut off Jan 2)
- Release In A Box/Release Overview Deck/Release Feature Matrix - Jan 6
- Release Site - Jan 27
- Release Readiness Live - End of Feb/Beginning of March
Join @* Release Readiness Trailblazers * to follow all the announcements about Salesforce releases.
π LEARN
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ποΈ January events you don't want to miss!
Jan 15 | 5 Tips for Getting Started with Data Cloud and Agentforce
Jan 16 | Service Cloud Spring '25 Release Highlights
Jan 22 | AI and Tech Strategies for SMB Success in 2025
Jan 30 | Integrate, Automate and Innovate with MuleSoft & Agentforce
π December News: In Case You Missed It (ICYMI!)
- Data Cloud Features Released in December
- Learn all about Forecast Submissions
- How did your website perform during the 2024 holiday season? (Premier & Signature only)
β¨ Our Top Picks from the Month
- Agentforce 2.0: Explore the range of agent types available
- AI December Monthly Release
- Spring '25 Tech Updates
- Key 2024 Takeaways for Salesforce Admins
Download β¬οΈ this month's Trailblazer Tribune to access all links. Happy 2025 ππ and thank you for being a reader - we appreciate you π©΅!