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Hi everyone! When I try to access social studio by logging into Marketing Cloud and then clicking on social studio, I get an error message almost every time. All I have to do to resolve it is refresh the page, but my end users are alarmed each time they get this error message. Has anyone else experienced this? Thank you! #Social Studio #SocialStudioTips

Error when accessing Social Studio

2 answers
  1. Sep 1, 2021, 9:14 PM

    Hi @Keiji Otsubo! Thank you! Strangely this error isn't occurring with cloud pages, it is when I simply try to access social studio. And all it takes is a page refresh to resolve the error and access social studio. But its just distracting and a little concerning nonetheless. 

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