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Is there a setting to set the Visibility on Files to All Users when a  Knowledge Articles is Published by default?I could build a flow to accomplish this, but wanted to know if there was a better way.

 

#Experience Cloud

1 answer
  1. Nov 8, 2021, 10:52 PM

    Hi @Jeff Callahan,

     

    Making all articles available to all users may impact future requirements. What I have done in the past is to make all Data categories available on the Community Portal available to all users. Take a look at Data Category Visibility and see if that approach may do the trick.

     

    HTH

    Regards,

    Scott S Nelson

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