#Certification18 personnes en discutent

Hello Trailblazers,

I’m currently training to become a Salesforce Developer at AJ Skill Development, and I would like to seek clarification regarding the Salesforce certification voucher process.

Recently, our academy announced a program offering a 75% discounted Salesforce certification voucher. We were asked to complete specific Trailhead modules, and after completing all the required modules, I was selected for the eligible candidates list.

However, the academy is now asking us to pay the remaining 25% of the exam fee directly to them, stating that they will purchase the voucher from Salesforce and provide it to us.

I would like to understand whether this is the official process. My understanding is that discounted exam vouchers can be redeemed through the official Salesforce certification platform, where the candidate pays any remaining exam fee during checkout, subject to the voucher's terms and conditions.

My questions are:

- Is it an official and approved process for a training institute to collect the remaining 25% payment before providing a Salesforce certification voucher?

- Can partner training institutes purchase vouchers on behalf of candidates and collect the payment directly?

- Is there an official Salesforce resource or support channel where I can verify the legitimacy of this process before making a payment?

I have heard of other training programs offering fully discounted certification vouchers, so I would appreciate clarification on how these programs differ.

I want to be clear that I am not making any allegations against the academy. I simply want to verify the process and ensure that everything follows Salesforce's official guidelines before proceeding with payment.

Could anyone from the Salesforce community or someone familiar with the official certification voucher process please guide me?

Thank you for your time and support!

Hi all, 

I'm looking for current guidance on how a candidate under 18 can sit a 

Salesforce certification exam, and I can't find anything authoritative 

published since certifications moved to Trailhead Academy and Pearson VUE 

in July 2025. 

What I've done so far: 

- Searched the community, Salesforce Stack Exchange and the Help 

  documentation. Everything I can find on this either predates the 

  Trailhead Academy transition, or describes the Webassessor process, 

  which no longer applies. 

- Found anecdotal reports of minors holding certifications, but nothing 

  that explains the actual procedure, and nothing recent. 

- Contacted Pearson VUE directly about the exam delivery side: 

  identification requirements, whether a parent or guardian needs to be 

  present at the test centre, and whether the policy differs between a 

  test centre and an online-proctored exam. Awaiting their reply. 

What I still can't resolve is the Salesforce side rather than the 

delivery side. Registering involves accepting the Salesforce 

Certification Program Agreement, which is a contract. A minor doesn't 

have full contractual capacity, so I'd expect this to require a parent or 

legal guardian to sign or countersign — but I can't find any documented 

process for that, or any indication of where such a signature would be 

submitted. 

So, two questions: 

1. Has anyone here gone through certification as a minor, or supported 

   someone who did, since the move to Trailhead Academy? How was the 

   program agreement handled? 

2. Is there official guidance on this that I've missed? If it exists, 

   I'd appreciate a pointer. 

For context: I'm 17, based in Italy, preparing for the Salesforce 

Certified Platform Administrator exam and aiming to sit it in November. 

I'd rather establish the correct procedure now than discover a problem 

on exam day, or worse, have a credential questioned later. 

If there genuinely isn't published guidance on this, that seems worth 

documenting — I'm happy to write up whatever answer I get so the next 

person searching finds something current. 

Thanks, 

Aurelio