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Brett Davis a posé une question dans #Slack Community
11 sept., 15:45
Certified Slack Consultant

If you have taken the Salesforce Certified Slack Consultant exam:  How did you study?  Did you take a class from ???    If you took a class and was not happy with , please let me know which class you took?  I am thinking about taking the exam - any helpful tips would be appreciated. 

 

#Slack Community

1 réponse
  1. Forum Ambassador Khyati Mehta (InfinySkills)
    Hier, à 16:30

    Hello Brett, 

     

    The Salesforce Certified Slack Consultant exam is mainly scenario-based, so it’s less about memorizing features and more about understanding how to recommend the right Slack solution for a customer. I’d start with the official Trailhead certification prep, focus on areas like Policies & Settings, Learning & Enablement, Governance, Slack Connect, and Enterprise Grid, and get some hands-on practice wherever possible. On the exam, think like a consultant: choose the solution that is scalable, secure, and easy to manage rather than a manual workaround. This would be my suggestion! Hope this helps!

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Roy Moore (Salesforce Guy chez Compassion International) a posé une question dans #Slack Community
11 sept., 17:20
Moving a trailblazer group to slack?

I facilitate a community group in the Trailblazer Community.  Is there an option to move it Salesforce hosted Slack community?  

 

#Slack Community  #Slack

1 réponse
  1. Forum Ambassador Khyati Mehta (InfinySkills)
    Hier, à 16:28

    Hello Roy, 

     

    I myself a leader for a group in India! I don't think thats possible. The Leader's Slack group is specifically for leaders!

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Maksimilian Ramanets (Developer chez Twistellar) a posé une question dans #Slack
10 sept., 14:19
There was a problem processing the Slack event MESSAGE_EVENT ErrorType: NullPointerException

We are seeing a repeating error from the Salesforce Slack app whenever a user posts a message in Slack. The message in the channel is delivered normally, but the author also gets an ephemeral error in the Salesforce app DM. 

 

Error (Only visible to you): 

There was a problem processing the Slack event MESSAGE_EVENT ErrorType: NullPointerException 

 

This happens on every message typed directly in Slack. 

Please advise how to stop the Salesforce app from sending these errors (configuration, scopes/event subscription, or a known platform issue). If the user sends a message from Salesforce, this error does not occur and everything works correctly;  

 

 

There was a problem processing the Slack event MESSAGE_EVENT ErrorType: NullPointerException

 

 

 

#Slack  #Slack Developers  #Slack Community  #Integration

2 réponses
  1. Maksimilian Ramanets (Twistellar)
    11 sept., 07:12

    We don’t have a custom Apex Slack app: no .slackapp / SlackApp metadata, no class extending Slack.EventDispatcher, and Apex Slack App User Setup is empty (no System User / Unmapped User row). The only Slack Apex in the org is SDO demo code (Slack Mission Control: org link / bundles), which is not subscribed to message events.

    The ephemeral error comes from the first-party Salesforce app in Slack (Messages tab, “Sending messages to this app has been turned off”), on every message typed in Slack. Salesforce -> Slack does not trigger it.

    So there is no handler where we can null-check getUser() / getText(), and we can’t remove message from Event Subscriptions — that app isn’t ours on api.slack.com.

    If the same NPE string is also used when Salesforce’s own inbound handler throws, that would explain it. Any idea how to stop or debug that without a custom SlackApp?

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Bhavin Patel (Community Experience Manager chez Salesforce) a publié du contenu dans Communications & Readiness Connect
27 août, 14:32

⛰️🛡️ New Hands-on Workshop for Premier & Signature Developers: Secure the Code: Find and Fix Vulnerabilities (DEX003) 

 

Insecure custom code is one of the leading causes of data breaches. In this 90-minute instructor-led workshop, you'll step into the role of a security-focused developer to audit and remediate critical vulnerabilities in Lightning components and Apex classes through a series of challenges.  

This hands-on workshop teaches developers how to prevent script injection, encrypt data securely, manage secrets, and control record access. You'll also learn to identify authentication flaws and data exposure risks. this practical workshop is for developers working with custom code at any stage: 

  • Build new code — learn to bake in secure patterns from the start, so vulnerabilities never make it to production
  • Review existing code — sharpen your eye for spotting injection flaws, insecure data handling, and access control gaps in code you didn't write
  • Maintain and harden production orgs — Use the Developer Console or VS Code to apply Salesforce platform security best practices that protect applications from evolving threats

Sessions are live and available! :calendar:

  • Wed Sep 2 — 3:30pm CET/Paris
  • Tues Sep 8 — 3:30pm ET/New York
  • Mon Sep 21 — 9am IST/Kolkata
  • Mon Oct 19 — 9am ET/New York
  • Check the session listings for additional workshops across regions :tada:

Interested in the Admin version of this security workshop? Check out upcoming sessions for ADX012

 

👉 Premier and Signature customers — Register today on Trailhead Academy — Course code: DEX003

 

#Salesforce Developer #Slack Developers

4 commentaires
  1. Maulik Shah (CRMJetty)
    9 sept., 05:27

    This is a great hands-on initiative for Salesforce developers. Security is often overlooked during development, so learning how to identify and fix vulnerabilities in Apex and Lightning components is extremely valuable. The practical, challenge-based approach makes this especially useful for developers working on real-world orgs. 

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Jacob Gross (Head of Community chez Slack) a publié du contenu dans Slack Announcements
17 juin 2025, 14:00

Updates to Slack’s plans and pricing

 

Hi Slack Community: I’m writing with some important updates to Slack’s plans and pricing.  

 

We are committed to giving every team an onramp to AI-powered productivity in Slack, and every organization a secure foundation to grow with digital labor. As such, pricing has been simplified, delivering new features across every plan. 

 

Features highlights

  • AI features are being integrated across all paid plans. 
  • AI agents from Agentforce and partner AI apps can now be deployed in all paid plans
  • Every Salesforce customer will get Slack’s free plan, with access to the brand new Salesforce Channels feature, bringing Slack and Salesforce even closer together.
  • We’re enhancing security across all plans, bringing session duration controls and native device management to all of our plans, including Free, and adding SAML-based SSO for Salesforce customers — giving every team a trusted foundation to securely connect their people, data, AI, and agents.

 

Pricing highlights (Read more about the plans on the Slack Plans page)

  • Free subscribers will maintain access to their current features and will gain access to Salesforce channels.
  • Pro pricing will stay the same and will now include core AI features, Salesforce channels and enhanced security. 
  • Business+ plan pricing will increase to $15 from $12.50 per user per month to reflect the significant value added through new advanced AI capabilities and premium Salesforce integrations.
  • We are introducing a new Enterprise+ plan which includes enterprise search in addition to the full Slack feature set including enterprise-grade AI, premium Salesforce integrations and enhanced security, admin controls, governance and compliance (contact your sales rep to learn more).

🔗 LEARN MORE

 

#Slack Community #TrailblazerCommunity #MuleSoft #Tableau

2 commentaires
  1. Dom Dain
    1 sept., 23:34

     The pricing changes are pretty clear, and it’s good to see AI features being included across the paid plans. The Salesforce Channels addition should also make things easier for teams already using both platforms. The Business+ price increase will be an important consideration for some teams. 

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Elon Brooks a posé une question dans #Slack Community
29 août, 06:59
How can I join beginner channel?

#Slack Community

1 réponse
  1. Forum Ambassador Eric Burté (DEVOTEAM)
    31 août, 22:12

    Hello @Elon Brooks I am not sure to know which workspace you are in, but whatever it is, look for channel section > Browse channels. Were you looking in a specific / public workspace ?Hello I am not sure to know which workspace you are in, but whatever it is, look for channel section > Browse channels. Were you looking in a specific / public workspace ?Eric

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Purnachander Pasunuri a posé une question dans #Slack Community
16 mars, 17:17
Slack sandbox limits and advice testing approach

We are facing a limitation with the Slack sandbox (developer environment), where the user limit is restricted to 8 members. For our use case, this is quite limiting, as we want to perform realistic UAT and integration testing that closely mirrors our production environment.

I have a couple of questions:

  1. Are there any options or recommended approaches to create a sandbox/testing environment that more closely resembles a production Enterprise Grid setup (in terms of users, apps, and integrations)?
  2. How are other organizations handling large-scale testing given the sandbox user limit?
  3. What are the best practices or enterprise-level strategies for testing Slack + Salesforce integrations before going live?

Any guidance, real-world experiences, or recommended approaches would be greatly appreciated.

Thanks in advance! 

 

#Slack Community  #Slack Developers  #Slack  #Slack Basics

4 réponses
  1. 2s Zalim
    30 août, 02:12

    This is a good point about the challenge of testing Slack + Salesforce integrations at enterprise scale. With an 8-member sandbox limit, using a combination of focused integration tests, representative test users, and staged UAT seems like a practical way to identify issues before production.

    For smaller customization needs during UAT, tools such as espaço invisível para copiar e colar can also be useful when testing how different text formats, usernames, or messages behave across Slack and other platforms.

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Sebastien Moran (⛑️Swiss Army Knife chez Airnity) a posé une question dans #Slack Developers
21 août, 12:18
Can't update Channel Canvas tab name through the API

 Hi there! Happy to join this community😊 

 

I build an incident management app and I'd like to keep a channel canvas title in sync with the incident status. I've been able to create the canvas through the API but the following updates of the canvas title don't get reflected in the canvas tab name.

The only workaround I found is to manually clear the tab name so that it get in sync with the canvas title.

I couldn't find a way to do it through the API. 

 

Is this a known limitation of the API..? I guess it's a niche topic 😅 

 

Thanks for your help! 

 

#Slack Developers

3 réponses
  1. Kundan Kumar Jha (Infosys)
    21 août, 16:39

    Hey Sebastien, 

     

    Not a bug in your API usage, this is a genuine gap. The canvases.edit rename operation with title_content updates the canvas's underlying title, but Slack's channel canvas tab has a separate, independently-set "tab name" property. That tab name gets set once (typically when the canvas is first added to a tab) and doesn't automatically re-sync to the canvas title afterward, which matches exactly what you're seeing: manually clearing the tab name forces it to re-sync, but API-based title renames don't propagate to it. 

     

    I couldn't find any Slack API method (canvases.edit, canvases.sections.lookup, conversations.canvases.create) that exposes or resets the tab name specifically, only the canvas title itself. So this looks like a genuine limitation, not something you're missing, there's no documented API method for touching the tab name independently. 

     

    Worth filing this as a bug/feature request via Slack's developer support, since the manual "clear the tab name" workaround you found is really a UI-only re-sync trigger that has no API equivalent yet. 

     

    Reference:

    https://docs.slack.dev/reference/methods/canvases.edit/

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Amanda Ouédraogo a posé une question dans #Trailhead Challenges
10 août, 10:11
Prepare Your Agentforce and Slack Orgs - impossible to create a Developer Edition org with the product specialist agent.

I've tried many times to create a developper sanbox from this link : Developer Edition org with the product specialist agent

in the challenge : Prepare Your Agentforce and Slack Orgs.  

I did not receive any Verify email as it supposed to be. I have no error, no logs. Nothing to analyse.  

Only this picture :  

 

Prepare Your Agentforce and Slack Orgs - impossible to create a Developer Edition org with the product specialist agent.

 

 

Do you have any idea of the issue please ? I am not able to complete this challenge. Thanks for your help !  

 

#Trailhead Challenges  #Agentblazer_Legend  #Agentforce  #Slack Community

1 réponse
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Kristan Escobar a posé une question dans #Slack Community
29 juil., 15:38
Slack Feed Notifications

Hi! We are using Salesforce Channels in Slack for Cases. One team only works in Slack, and the other team only works in Salesforce. The feed is connected for the cases and comms are flowing, but the Salesforce end user is not receiving notifications when a new message is sent in the channel (they are used to the Chatter functionality). Is there a solve for this? Thanks in advance!    

1 réponse
  1. Forum Ambassador Manoj Nambirajan (Dell Technologies)
    31 juil., 15:03

    @Kristan Escobar for the specific message in channel, you can click the 3 dots - more actions.. and you will see an option " Send to Salesforce ". This will help send the message as a chatter feed to the case record in salesforce. By that the salesforce end user will get correct chatter feed

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