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Ashutosh Kumar Mishra (Salesforce Devloper en cloud ingenious) preguntó en #Trailhead Challenges
15 jun, 01:15
Still haven't received my prize for winning the Agentblazer Champion program

Hi everyone 

 

I was really happy when I found out I was a winner in the Agentblazer Champion program. I got the email that said I won on May 8 2026. 

 

It has been more than a month now. I still have not gotten my prize. I also have not gotten any updates on when it will be shipped or how to track it. 

 

Can someone help me figure out what to do ? I would like to know who to talk to about getting my Agentblazer Champion prize. I would really like it if someone, from the Agentblazer Champion program or the community could help me with this. 

 

Thank you. 

#Trailhead Challenges #Agentforce #Trailhead Support #Trailhead 

3 respuestas
  1. Mohit Mohit (Longswitch Software Solution Pvt Ltd)
    26 jun, 04:40

    Hello @Ashutosh Kumar Mishra

    .  

    i have mailed them on Email ID : <

    helpdesk@companystore.io

    >  

     

    Hi Mohit Chhabra, 

     

    We hope this email finds you well. 

     

    We would like to clarify that the form submission deadline was  May 29th, 2026 After this date, the data will be validated by the global team and then shared with us. Please note that it may take up to 8 weeks to receive the prize. 

     

    Once we receive the necessary details, we will proceed with dispatching your order. As soon as the order is dispatched, you will receive an email notification along with the tracking details. 

     

    We hope this clarifies your concern. For now, we will be closing the ticket. Should you have any further questions, please feel free to reach out to us. 

     

    Have a nice day!  

     

    Revert Back By Desk :  

     

    Thank you reaching out to us.

     

    We would like to inform you that we have successfully received your data, and your order is scheduled to be dispatched by the second week of June. We kindly request your patience until then. 

     

    Thank you for your understanding and patience. 

     

    Regards, 

    Help Desk Team

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Swapan Swaroop (MTS en Salesforce) preguntó en #Trailhead Challenges
3 jun, 11:52
Unable to Sign up for a special Coral Cloud Resorts Developer Edition org

I’m currently working on the “Use Employee Agents to Get Work Done” module and trying to sign up for the required Coral Cloud Resorts Developer Edition org using the special link provided in the module.

 

However, I am not receiving the verification email after submitting the signup form.

  

#Trailhead Challenges

  

 

#Trailhead Support

4 respuestas
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bret lowder
18 jun, 20:00
when i hit launch on my first playground challenge-it loads a standard looking dash board-i do not see how to the challenge to complete it?

#Trailhead Support

1 respuesta
  1. Keiji Otsubo
    25 jun, 02:32

    Hi , 

     

    What is the trailhead that is experiencing this issue? Please provide the URL of the trailhead.

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Chenny Anne Dagangon (Mulesoft - Packaged App Development Specialist en Accenture) preguntó en #Trailhead Challenges
17 jun, 11:37
Not receiving single-use code when trying to merge Work Email to personal Email

Hi Team, 

 

I'm trying to merge my personal trailhead account to my new work email but is not receiving single-use code emails. I've also looked into junk/spam inbox. Not sure how to proceed. 

 

Anyone who has experienced the same before? 

 

 

 

#Trailhead Challenges  #Trailhead Support

4 respuestas
  1. Usman Khan (Volgsol Technologies)
    20 jun, 05:27

    This happens sometimes. It is recommended to log a case with salesforce support. Visit the url

     and type your question in the search bar. Agentforce will start chat with you. Ask bot log a case for you. It'll ask you to login with a salesforce trailhead org. Provide the details of the issue and bot will log a case for you. Thanks

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Takumi Hiruta preguntó en #Trailhead Challenges
14 jun, 16:41
ハンズオンについて

初歩的な質問で申し訳ございません。 

Coral Cloud Resorts 組織を開こうとすると、期限切れのため開けず、新しいプレイグランドを開きました。 

その際に、新しくCoral Cloudをインストールしたのですが、セットアップのQuick検索に

Einstein Setup

を入力しても出てきません。 

どのような手順が必要でしょうか。 

 

 

#Trailhead Challenges  #Trailhead  #Agentforce  #Trailhead Support

22 respuestas
  1. Keiji Otsubo
    14 jun, 20:47

    @Takumi Hiruta さん 

     

    正しい環境のプレイグランドなのかを確認してみてください。 

    似たようなプレイグランドも多いです。どのモジュールでしょうか？ 

    URLを教えてください。

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Dan Malakieh preguntó en #Trailhead Challenges
15 jun, 20:18
Can't create Coral Cloud Resorts Developer Edition org.

I'm following the instructions for this training: https://trailhead.salesforce.com/content/learn/modules/use-employee-agents-to-get-work-done/welcome-to-coral-cloud-resorts?trail_id=become-an-agentblazer-champion-2026

 

 

Step 1 is: 

Sign up for a special

Coral Cloud Resorts Developer Edition org.

I follow the link: 

https://trailhead.salesforce.com/promo/orgs/use-employee-agents-to-get-work-done

 

 

I input all my information and wait for an email confirmation that never arrives. I've tried this a few times. What should I do? 

 

#Trailhead Challenges  #Trailhead Support

1 respuesta
  1. Keiji Otsubo
    15 jun, 20:57

    Hi , 

     

    We are aware of an intermittent issue causing trial org registrations to fail across multiple regions. We recommend waiting to create new trial orgs while we work on a fix.

     

    Please contact 1-800-NO-SOFTWARE if you need any immediate assistance. Thanks for your patience!  

     

     

    Hi , We are aware of an intermittent issue causing trial org registrations to fail across multiple regions. We recommend waiting to create new trial orgs while we work on a fix.

     

     

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Avinash Mane (Salesforce Developer en EC Council) publicó en #Trailhead Challenges
5 jun, 18:23

Hi everyone,

I'm working on the Use Advanced SQL Techniques challenge in the Data 360 module and I'm stuck on the final challenge validation.

Module: 

https://trailhead.salesforce.com/content/learn/modules/data-exploration-with-data-360-sql-queries/use-advanced-sql-techniques?trail_id=data-360-develop-and-build-solutions&journey=data-360

The challenge asks us to create a complex Data 360 SQL query using a CTE (account_risk) and a subquery, then join Accounts, Individuals, and Contact Point Email records.

I tried the following approach:

WITH account_risk AS (
    SELECT
        account."ssot__Id__c",
        account."ssot__Name__c"
    FROM "ssot__Account__dlm" account
    WHERE EXISTS (
        SELECT 1
        FROM "ssot__Opportunity__dlm" opportunity
        WHERE opportunity.<account_field> = account."ssot__Id__c"
          AND opportunity."ssot__IsClosed__c" = 'false'
          AND opportunity."ssot__Probability__c" <= 50
    )
)
SELECT
    individual."ssot__FirstName__c",
    individual."ssot__LastName__c",
    email."ssot__EmailAddress__c",
    risk."ssot__Name__c"
FROM account_risk risk
INNER JOIN "ssot__Individual__dlm" individual
    ON risk."ssot__Id__c" = individual."ssot__PrimaryAccountId__c"
INNER JOIN "ssot__ContactPointEmail__dlm" email
    ON individual."ssot__Id__c" = email."ssot__PartyId__c"

The query runs, but the challenge validator returns:

Has anyone completed this challenge recently and can confirm:

  1. Which Opportunity-to-Account field should be used?
  2. Whether ssot__IsClosed__c should be compared as a text value or boolean?
  3. If the validator requires a specific join order or exact field names beyond what's listed in the instructions?

Any guidance would be appreciated. Thanks! 

 

#Trailhead Challenges  #Trailhead  #Agentforce  #Salesforce Developer  #Salesforce  #TrailblazerCommunity  #Tableau Cloud  #Tableau Public  #Data Cloud  #Trailhead Support

2 comentarios
  1. Avinash Mane (EC Council)
    9 jun, 18:28

    A big thank you to @Shivam Srivastava for helping me resolve an issue I was facing with the "Use Advanced SQL Techniques" challenge in the Data 360 module.

    I was stuck on the final challenge validation and couldn't figure out what was causing the problem. Shivam took the time to guide me through the issue and helped me get it resolved successfully.

    Really appreciate your support, expertise, and willingness to help the Trailblazer community. Thank you, Shivam! 🙌 

     

     

     

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Nikita Talwar (Sr. Technical Business Analyst en Salesforce) preguntó en #Trailhead Challenges
2 jun, 21:33
Become an Agentblazer Champion 2026 - Help a Guest Out of a Soggy Situation

Need help completing the trail , and looks like my agent is not active anymore or for some reason I have this error "Something went wrong. Refresh and try again." 

 

Org

https://dak00000lvtvleag-dev-ed.develop.lightning.force.com/lightning/page/home

 

 

#Trailhead Challenges  #Trailhead  #Trailhead Support

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Sachin Pawar preguntó en #Trailhead
4 jun, 07:55
Online proctoring option missing for all exams

Hi everyone, 

 

After an exam revocation on October 3, 2025 , my Trailhead account now only shows the "Test Center" option for every certification. The online proctored option is completely missing. 

 

I opened a support case, but it was closed with no fix. Has anyone experienced this? How can I get the online proctoring option restored? 

 

I rely on online exams due to location constraints. Any advice or escalation contacts would be greatly appreciated. 

 

Thanks, 

Sachin 

 

#Trailhead  #Certifications  #TrailblazerCommunity  #Trailhead Support  #TrailblazerCommunityHelp

2 respuestas
  1. Usman Khan (Volgsol Technologies)
    4 jun, 09:51

    You are right as option is not available in few countries and few certifications. Re-Open the case and request them to provide the online option.

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Maharshi Devaraj Kuchana (Sr Director, Solution Architecture en Acxiom) preguntó en #Trailhead Challenges
29 abr, 21:47
Getting Challenge not yet complete in Agentforce Builder Org Whoops, looks like there was a problem. Please try again. Tried with 2 different orgs, same error.

Getting Challenge not yet complete in Agentforce Builder Org

Whoops, looks like there was a problem. Please try again. Tried with 2 different orgs, same error. 

Build a Service Agent with Agentforce Builder Tools

  

Everything in the org looks good. Agent preview works as expected. Community site published and the agent there works as expected. 

 

Update (April 30, 2026. 9AM EST): Salesforce trailhead support team mentioned they are aware of the issue and is working on fixing it on the case I created. Looks like we just have to wait for it to be fixed. 

 

Update (April 30, 2026. 3:30PM EST): Issue is resolved, reverifying with same org worked.

 

#Trailhead Challenges

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