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On SuperBadge Agentforce Service, I developed the agent and it passed all the challenges of the superbadge. And when I preview the 'Film_Festival_Related_Answers' prompt Template asking 'What are the film festival related events?' Question it gives expected response with all the events with the details. But when I preview the Coral Cloud Experience agent asking the same question it gives below response which is not expected: "I can assist with questions related to customer support or specific services. If your question is about film festival-related events in a particular context, could you clarify how I can assist you?"
In debug details I found that it is calling the 'Film_Festival_Related_Answers' Prompt successfully and also passing Question variable value to the prompt correctly.
can anyone please help me how to resolve it?
10 respuestas
Hi @Vishal Soni,
I gave knowledge object access to the corresponding profile. I couldn't find 'Lightening Knowledge Manager' permission set so couldn't assign that. But still issue is not resolved.
Superbadge: Flow Fundamentals
I have this error message
Challenge Not yet complete... here's what's wrong:
We can't find the Create Record element creating the task if the order has three or four books with the correct configuration. Make sure the element is on the correct decision path and the task fields are populated correctly.
If anyone has an explanation .
Hi All,
I keep getting this error in section 3 of this superbadge:
Challenge Not yet complete... here's what's wrong:
We can’t find a Get Records element called Get Newly Created Refund Request, or it isn’t configured as specified. Make sure you've updated the existing element's label and the API name is updated to Get_Newly_Created_Refund_Request . The filter condition should match on the value {!Create_Refund_Request} and the element should store the new Refund Request record in the {!refundRequestOut} variable with the fields specified.
Checked many times, undo, replace... nothing, keep getting this error someone could help?
Thanks a lot
#Trailhead Challenges #Agentforce #Trailhead Superbadges #Trailhead
24 respuestas
make sure variable {!refundRequestOut} is available for output too.
Also, any SS would also help in case it don't resolve issue
I am facing other error in same challange, please do check maybe u can help me with it :
https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000bEN200AG
I'm stuck on Challenge 3 (Create a Prompt Template for an Engagement Email) of the Prompt Builder Templates Superbadge Unit.
Error message:
"The 'Program Recommendation Email' prompt template text is missing a dynamic reference to the sender's full name resource. Review the 'Create the Program Recommendation Prompt Template' scenario and related Help article section."
What I've done:
- Created the template as Sales Email type
- Name: Program Recommendation Email, API Name: Program_Recommendation_Email, with a description
- Recipient = Contact, no Related Object
- Inserted ALL dynamic resources via Insert Resource (not typed as text): the Sender's full name, the Recipient's full name, the Recipient > Fitness related list under ### Goals, and the Apex class Prompt_Program_Recommendation_Invocable under ### Programs
- The template is Active
- In the Resolved Prompt, the sender's full name resolves correctly to my full name ("dajeong choi") and the recipient resolves to "Robinette Bullman"
- I assigned the Einstein Sales Emails permission set to both myself and Victoria Bryant
- I cleared the browser cache and disabled persistent browser caching, then re-checked
- I deleted everything and rebuilt the template from scratch in the org
Despite all this, the challenge keeps returning the same "missing sender's full name" error. The Resolved Prompt clearly shows the sender's full name being merged in via the inserted resource, so the dynamic reference is present and working.
Has anyone run into this? Is there a specific Sender resource the grader expects for the sender's full name, or could this be a known grader/version issue? Any guidance is appreciated.
Org username: dajeong.choi.prompt
#Trailhead SuperbadgesI am doing Advanced Flow for Agentforce superbadge and am stuck on 3 - Refactor a Flow for Agentforce Compatibility.
I have completed the steps but getting error when I check 3rd challenge.
Challenge Not yet complete... here's what's wrong:
We can’t find the variable verifiedContactID configured as specified in the Refund Request Flow. Make sure the variable is available for input outside the flow.
I do have Available for Input checked for verifiedContactID in my flow. See attached.
#Trailhead Superbadges
7 respuestas
Ajaypreet Singh Saini (Grantbook) 
Forum Ambassador
Hey @Nicholas Bonsell, the description of your variable is incorrect.
You have to follow the exact instructions as mentioned in the challenge, as it won't allow you to proceed forward if you don't follow the instructions
The error messages and my attempts at different updates are located in the screenshots attached. If anyone has a moment for some guidance I would really appreciate it. Thank you so much!
#Trailhead Superbadges
3 respuestas
From memory this is a bucket field on the report? I'd start with the docs: https://help.salesforce.com/s/articleView?id=analytics.reports_bucketing_adding.htm&type=5
"From
RANGE, enter the lower-bound and upper-bound breakpoints for ranges. The first number entered buckets values equal to or less than the number you enter. Each subsequent number you enter buckets values greater than the prior number you enter. The last number entered buckets values greater than the number you enter."
Try just leaving the 10 out. That should create a bucket 4+
So if you
When setting up the verify code and log verification flow I cannot select the Last Customer Verification field I created earlier on the contact record, it does not appear in the list of fields available. I have checked all the field level permissions and believe they are correct and the field is in my page layouts but isn't available in flow. any advice?
#Trailhead Superbadges
6 respuestas
Make sure the field Accessibility for this field is turned to 'Editable' from default 'Hidden' for system administrator profile (that's you), you must have already done that for Einstein Agent user, do the same for yourself
#AdvancedFlow_Superbadge_Challenge2
Hello,
Has anyone encoutered this error
"We can't find correct recipients for the email alert with the unique name Enhancement_Request_Approved_Alert"
in the Approval Process Management Superbadge (
https://trailhead.salesforce.com/content/learn/superbadges/superbadge_ap_management_sbu).
The instructions say "If approved, send an email notification to the Salesforce Admins team (anyone with the SF Admin role) and the Enhancement Request Owner. Name your alert Enhancement Request Approved Alert (with API name Enhancement_Request_Approved_Alert) and use the existing Lightning email template called
Enhancement Request Approved."
Here is my email alert in the approval actions step 2:
And here are the recipients. My user has a role of SF Admin, which the instruction says will work.
I'm stumped and can't figure out what I'm missing or what is going wrong.
#Trailhead Challenges #Trailhead Superbadges
3 respuestas
I keep getting the below error and have tried everything. I have read a few different posts and haven't found a solution other than having to have Trailhead support "reset" something on the backend.
I have created case
#473463899but they have not responded with anything. I unfortunately need this superbadge completed in order to attend a SF training in a couple weeks.
Below is the configuration:
#Trailhead Challenges #Trailhead Superbadges
2 respuestas
Please ensure the Get record element name and description are as per the instructions