We know we can remove the Einstein Activity Capture Included permission set from that user, but we would like a way for the user to be able to stop the sync flow themselves. #Einstein Activity
Forum Ambassador
Did you manage to try out my flow powered suggestion to provide users the ability to opt out of EAC?
Einstein Activity Capture is enabled, the user has the necessary permission set, and the user has agreed to the EAC terms. Only about 5% of the user's events created flow to Outlook. What could be causing this please?
🎉 [Don't miss out] Upcoming Sales cloud webinar #Sales Cloud #Einstein Activity Tracking #Einstein Activity #EAC
Getting Started: Sales Cloud: Set Up Einstein Activity Capture
Learn how to automatically record in Salesforce every sales-related email and meeting in Gmail or Exchange with Einstein Activity Capture. A Salesforce expert will cover how Einstein Activity Capture associates email and events to related Salesforce records and syncs events and contacts between Google or Microsoft accounts and Salesforce.
Premier and Signature Success Plan customers, request an individual follow-up after the session.
Date/Time: Monday, Apr 24, 11:00 AM Eastern Time
Format: Virtual, Listen-Only Webinar
REGISTER HERE: https://cs.salesforce.com/events/7013y000001zekVAAQ
Premier and Signature Success Plan customers can request an individual follow-up after the session (1:1 follow-up invitations will be sent after you complete the survey).
🎉 [Don't miss out] Upcoming Sales cloud webinar #Sales Cloud #Einstein Activity Tracking #Einstein Activity #EAC
Getting Started: Sales Cloud: Set Up Einstein Activity Capture
Learn how to automatically record in Salesforce every sales-related email and meeting in Gmail or Exchange with Einstein Activity Capture. A Salesforce expert will cover how Einstein Activity Capture associates email and events to related Salesforce records and syncs events and contacts between Google or Microsoft accounts and Salesforce.
Premier and Signature Success Plan customers, request an individual follow-up after the session.
Date/Time: Monday, Apr 24, 11:00 AM Eastern Time
Format: Virtual, Listen-Only Webinar
REGISTER HERE: https://cs.salesforce.com/events/7013y000001zekVAAQ
Premier and Signature Success Plan customers can request an individual follow-up after the session (1:1 follow-up invitations will be sent after you complete the survey).
Forum Ambassador
publicó en * Sales Cloud - Best Practices *For the 1st Video in my series on #Salesforce #Einstein Activity Capture let me walk you through the features;
@* Sales Cloud - Getting Started * @* Salesforce Administrators * @Salesforce Business Analysts @* Salesforce Platform * @Bhavin Patel @Trailblazer Community Cove @Architect Group, London, UK @Consultant Trailblazers @* Customer Success * @* EMEA Success Central * @* Lightning Now! *
#Sales Cloud #Sales Cloud Einstein #EAC #Salesforce Admin #Einstein Email Insights #Einstein Activity Tracking #Einstein Activity Tracking #Salesforce Platform
Hi guys,
I've added Einstein Activity Capture and have set the shared contents of activities to "all" on the org level. But I want to be able to control certain users to be able to post meetings/email and ensure their contents are not visible to other users.
See request:
we wouldn’t want to capture certain emails between senior staff who some are on external email addresses.
However we will need to share at some point once we decide on that.
Just thinking about this; can you actually only turn on this function for User 1, User 2 and User 3?
We would not want to share emails from User 4 and User 5.
Any help would be appreciated!
Lightning Sync with Outlook
Good Morning, I recently (past few days) am having issues with our calendar events from Salesforce not hitting the outlook calendar.
I have confirmed nothing has changed on our Microsoft Exchange side.
I have tested with multiple users including myself.
I do not have Einstein Activity turned on but I hadn't before this with no issue.
I'm wondering if it has something to do with the winter release.
Any recommendations are greatly appreciated.
Thanks and Happy Friday!
Kim
Hello group,
I have a question and will be happy to see your opinion on it.
We are capturing emails through Einstein and the business wants to track activity metrics for emails (synced by Einstein), manually logged calls and manually created tasks.
We have enabled 1 Inbox license to unlock Einstein Activity metrics fields.
Do you know if 1 license is enough to unlock the functionality for all users in the org?
Thank you!
Nikolay
Thank you for the webinar
We want to make the switch to einstein activity capture but cannot yet because we need to be able to - add custom fields to Event objects
- Be able to query Events in apex
However we cannot do this with events that are created by the Einstein Activity capture
Is this something that is planned in the future?
Is Einstein activity capture free or does it need additional licenses? is there any limitations in terms of users that can be enabled?
