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Agentforce Service Basics
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Agentforce Service Basics

Unify the work of human and AI agents to deliver intelligent, omni-channel service.

Start
+300 points
Foundational
Customer Service Professional
~15 mins
+300 points
Foundational
Customer Service Professional
~15 mins
~15 mins

Available on these trails

Skills you will gain

Complete the badge to build your expertise. Learn More

Skills

  • Artificial Intelligence
  • Customer Service
  • Collaboration
  • AI Agents

Products

  • Agentforce Service

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