Hi Sreemanth — this one is almost always the sharing-settings step on the Inventory objects rather than a problem with your Commerce licenses. Things to try, in order:
1) Set up the Inventory sharing manually instead of using Retry. Click the "Set up manually" link on the Inventory row, then go to Setup → Sharing Settings → Organization-Wide Defaults → Edit. Set Default Internal Access for Location and Location Group
to Public Read/Write, keep "Grant Access Using Hierarchies" checked, and Save. Sharing recalculation runs asynchronously, so wait for the confirmation email before going back to the assistant.
2) Don't hit Retry while a sharing recalculation is still running.
If the assistant tries to change org-wide defaults while another recalculation is in flight, the step fails with exactly that generic "We couldn't set up all of the features" message. Wait until it finishes, then Retry so it can continue to steps 4–6.
3) Check Setup → Deferred Sharing Maintenance and Setup → Background Jobs.
If deferred sharing calculation is suspended in the org, the assistant can't update org-wide defaults at all.
4) Confirm the Inventory objects are actually provisioned.
Location and Location Group come with Inventory Management / Omnichannel Inventory, and a plain new Developer Edition org isn't always fully provisioned for Commerce. If those objects are missing, spinning up a Commerce-enabled trial org (B2B/B2C Commerce trial signup or Environment Hub) is the fastest route.
5) Check the running user's permissions.
Make sure whoever runs the assistant has the Commerce Admin permission set plus Modify All Data / Manage Sharing.
Once Inventory sharing is set manually, the assistant should treat the step as complete and let you finish the rest. If it still sticks at 3 of 6 after recalculation completes, check the Setup Audit Trail around the failure timestamp and raise a support case — the generic message doesn't tell you which object failed, but Support can see it.
Hope that helps.
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Hello Trailblazer Community,
I am completely locked out of my Salesforce Developer Edition org. Every time I attempt to log in, I am met with a core system internal server error page.
To make matters worse, I am completely blocked from getting help. When I go to Salesforce Support to open a ticket, there is no manual case creation option available
. The help portal forces me to use the Agentforce agent. Agentforce falsely claims and confirms that it has "submitted a case" for me, but no case number is generated, no confirmation email is sent, and no case is actually created. I am trapped in a loop where I cannot log in and cannot manually contact support.
Could a Salesforce Community Manager or Support Agent please review the backend logs for this platform exception and escalate this to the engineering team? Here is the exact error code from my login screen:
- Error ID: 1320266164-236886 (-1239726991)
I have already tried clearing my browser cache, utilizing an Incognito window, and testing alternative browsers, but the same server error persists. Any assistance in getting this logged internally would be greatly appreciated!
#TrailblazerCommunity #Salesforce #Support Ticket #Support #Service & Support #Developers Edition #Developer Edition Account
Hello Community, I take Salesforce Certified Platform Developer I exam on 15 August 2023 with online proctoring. Unfortunately, during the examination, my session was unexpectedly suspended. I promptly contacted the Kryterion support team seeking a resolution, and they advised me to raise a case with Salesforce support for further assistance. But till now I am not getting any update from support team. This situation has left me extremely concerned, as passing the Platform Developer 1 exam is pivotal for my professional growth and career aspirations. I dedicated a substantial amount of time and effort into preparing for this exam, and the suspension has left me feeling disheartened and uncertain about the next steps in my Salesforce journey.
Recognizing the strong sense of community that exists within the Trailblazer Community, I am reaching out to you all in the hope that someone might be able to provide guidance or direct me to the appropriate channels for resolving my exam suspension issue.
If any of you have experienced a similar situation or are aware of an effective and reliable way to resolve exam suspensions or expedite communication with the Salesforce support team, I would be immensely grateful for your assistance. Your insights and support are invaluable to me during this challenging time.
I wholeheartedly believe in the power of the Trailblazer Community, which has always been a pillar of support, offering valuable insights, assistance, and guidance to those facing challenges in their Salesforce journey. I am hopeful that together, we can find a solution and ensure a fair and timely resolution to my current situation
Hello @Akash Maity
Please be patient certification support team will definitely get back to you, it might take time. Once, I also faced similar issue and raised a case that time it took around 20-25 days I guess. In most of the cases they'll provide a voucher to reschedule exam or it'll get reschedule by them. Don't worry.
If you found it helpful, I would appreciate it if you could mark it as the best answer.
Best Regards,
Nitika
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Hi Team,
I granted the permission set to access the inspect pipeline, but he is unable to switch to My Pipeline or Important Opportunities views. How can I resolve this?.
#Support #Opportunity Pipeline #Opportunities Pipeline #Pipeline Inspector
@Eric Burté Yes I have assigned the permission set, and the reps can access custom views in pipeline inspection section.
Salesforce Emails Not Received By Mimecast
Hi All,
We are facing an issue where we have stopped receiving emails from salesforce altogether. We are using mimecast for email security filters and as per them they are not receiving any requests from salesforce so there is no error in the logs. Even the 'Test Deliverability' is not working. We have checked the IP whitelist and salesforce IPs are listed under that. Has anyone faced this issue or if you have any inputs please put it in the comments.
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Thanks
Shivangi