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与其他 Trailblazer 联系。
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CRISTIAN ELIAS (+ 的 Student) 提问于 #Trailhead Challenges
10月21日 23:36
Validation Error: Can't find merge field {!$Input:Contact.FirstName} in Craft an Effective Prompt Template challenge

Hi everyone,

I am currently blocked on the Craft an Effective Prompt Template challenge from the Become an Agentblazer Legend 2026 (Service Agent Customization with Prompt Builder) module.

Even though my prompt template is saved, successfully activated, and the "Deactivate" button is visible and enabled, the Trailhead assessment keeps failing with the following error:

"We can’t find the merge field {!$Input:Contact.FirstName} in the prompt template."

I have already verified that Einstein is fully enabled and active in my Org, and I am using the correct special Developer Edition Org requested for this module. I also tried deleting the text and inserting the resource strictly using the "Insert Resource" picker tool (which properly turns into the visual blue token button in the UI).

Has anyone faced this specific validation sync issue or found a workaround regarding the selected LLM model or hidden spaces when Einstein is active? Any guidance would be highly appreciated!

Thank you! 

 

#Trailhead Challenges  #Agentblazer_Legend

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James Johnson (Electronic Arts 的 Data Analyst) 提问于 #Trailhead
2017年6月20日 21:28
Visibility of 'Convert' button for Leads when accessing full Salesforce website via mobile
While completing the 'Convert and Assign Leads' unit of the 'Leads & Opportunities' trail, I accessed My Trailhead Playground and attempted to follow the steps to convert a lead.

I noticed some very interesting behaviour, whihc I think might be a bug/defect (but I'm happy to be advised otherwise, as I'm likely missing something obvious):

- When looking at a Lead via a mobile device (iPhone 6, Safari browser) the 'Convert' button doesn't appear.

- When going through the same process via a laptop (Chrome browser, Windows 10), the 'Convert' button appears.

Until I checked the Lead tab via my laptop, I spent some time checking permissions but ruled that out as a likely cause.  For reference, I was accessing the Lead as a System Administrator with default permissions to create/edit Leads, Accounts Contacts, and Opportunities. In addition, the 'Convert Leads' permission was also enabled.

Is anyone aware of any configuration that changes the display of buttons on tabs based on the method of access (i.e. mobile browser vs. desktop browser)? 

Thanks,

James
2 个回答
  1. Rajamohan Vakati (Amazon)
    2017年6月20日 22:04

    Hi James ,

    Please check "Enable Conversions on the Salesforce1 App" on Lead Settings .

    Thanks ,

    Raj

     
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Rodrigo Humberto 提问于 #Trailhead Challenges
6月24日 19:42
Por que al realizar el reto de Crear un grupo de conjuntos de permisos, hago los pasos como corresponde y me sale este error igual "Reto aún no se ha completado en Nueva Tarea rodrigo We can’t find a permission set group named ‘Sales_Processing’ with the

#Trailhead Challenges

5 个回答
  1. Alex Jame
    10月21日 22:53

    I’d recommend checking the permission set group name and the steps completed in the challenge once again. Sometimes a small mismatch in the setup can cause this error. Hopefully, someone can share the exact fix for this issue.

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Tushar Aswal (PwC) 提问于 #Trailhead Challenges
10月21日 12:29
Stuck in "In the New Guest Newsletter prompt template, we can’t find the expected text"

I am stuck  in Add a Flow to Your Prompt Template. 

 

Seeing below message: 

Step not yet complete in Einstein AI

In the New Guest Newsletter prompt template, we can’t find the expected text. 

 

Also I have already completed these, so I am pretty sure its some formatting issue.

  1. Build a Flex Prompt Template
  2. Also tested the flow, using preview it gives proper text.

Attaching few images too.

 

#Trailhead Challenges

Screenshot 2026-10-21 at 5.18.59 PM (2).png
Screenshot 2026-10-21 at 5.19.09 PM (2).png
Screenshot 2026-10-21 at 5.19.16 PM (2).png
7 个回答
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Brian Atkinson (Idaho College of Osteopathic Medicine 的 CIO) 提问于 #Trailhead Challenges
10月17日 16:39
Create a Learning Course Trail Issue

Has anyone else had an issue with the Developer Education Cloud demo org on the 'Create a Learning Course' trailhead. I have followed the instructions but get stuck on step 7b. When I type anything in the search bar, no results populate. I tried searching for 'Computer Science' but nothing shows. 

Create a Learning Course Trail Issue

 

 

 

#Trailhead Challenges  #Trailhead  #Education Team

5 个回答
  1. Robert Watson (Soaring Peaks Consulting)
    10月21日 22:21

    I had a support call today with Salesforce -- in the latest Winter '27 release, there is a new course versioning process and a new Status field, as well as a new, inactive-by-default flow called "EDU Course Operations: Update Learning Status" (that I don't think I even see in my demo org?). 

     

    To set the Status, I had to add the Status field to the Learning page layout and then update the relevant Learning records to a Published status. Those courses then show up when searching for courses in the Learning Wizard, Program Plan Builder, and Learner Pathway Builder. 

     

    Info around this Winter '27 feature/change is documented here:

    https://help.salesforce.com/s/articleView?id=sfdo.ec_create_another_learning_course_version.htm&type=5

     

     

    I'm going to investigate this a bit more, as I'm worried this has a significant impact on existing orgs. I've been told that the Salesforce Education Cloud team is aware of this and working on updated documentation. 

     

    Is this also impacting anybody else? 

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Uphar Dewangan (Infosys 的 Business Analyst) 提问于 #Trailhead Challenges
10月13日 00:37
Unable to see the products in the Trailhead- Build a Simple product trail

Hello Team, I ma trying to complete my Revenue cloud trail. I am currently at Build a Simple Product trail step . I have followed all the instructions, on this step, I wam tryig to build a quote and trying to add products. However, I am unable to see any products in the catalog list of products.  Screenshot 1-named Trailhead shows the expected behaviours. 

 

Unable to see the products in the Trailhead- Build a Simple product trail

However, In my screen, I don't see any products. Trailhead Actual as the file name(screenshots below).I ahv followed same steps that has been  advised in the trail. Can someone help advsie what could be the problem. I have synced pricing data and rebuild partial index. No Changes there.  

Trailhead Actual.jpg

 

  

 

Following is the SF URL-

https://trailhead.salesforce.com/content/learn/modules/product-catalog-management-with-revenue-cloud/build-a-simple-product?trail_id=prepare-for-your-salesforce-revenue-cloud-consultant-exam

 

 

 

 

#Trailhead Challenges

7 个回答
  1. Fulya Pehlivan (NA)
    10月21日 22:10

    Were you able to complete the first parts of the trail I am facing so many issues on them too .. There is Tablet Display Size, which is not included in the definition part. 

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Laura Hyde 提问于 * MFA - Getting Started *
10月21日 22:07
MFA and Contracted Users

Hello all! 

 

My team and I are in the process of trying to figure out how to approach the new MFA requirement for our contracted users. Our normal employees utilize active directory/DUO SSO to meet the new MFA requirements which works well. However, our issue now lies with our contracted employees; we do not put these users into Active Directory nor do we create company emails for them. We would like to avoid setting up salesforce passkeys to keep everything internal. What are my options? 

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Maria Sabiniewicz (SimCorp 的 Salesforce Consultant, Business Owner) 提问于 #Certifications
10月21日 15:19
Does anyone have a spare exam pass?

Dear Trailblazers,  

Does anyone have a spare exam pass? Those of you who attended Dreamforce you may have received some free passes for the exam. I will appreciate if you share with me. 

Thanks in advance, 

Maria  

 

 

#Certifications

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Eduardo Arevalo (Accenture 的 Data Analyst) 提问于 #Tableau Next
10月21日 19:59
Issues with downloading

Hi team 

I'm having an issue with download data in tableau next. I developed a TN Dashboard and user wish to download data. However, when user download data it shows just between 500 and 700 rows when it suppose to be unless 2.000 . is it posibble to extend download limit? 

 

#Tableau Next

1 个回答
  1. Don Wise (Tableau Community Ambassador)
    10月21日 21:33

    @Eduardo Arevalo

    is it possible the limitation is based on whatever filters the end-user is using? That would inhibit a full download of all underlying data? If all underlying data is expected, can the end-user test by removing all filters first? 

     

    Another method would be to create a simple table to test the download process with a unique record ID.  If you (or end-user) can download all 2,000 unique ID's (no filters whatosever) then that would point to a query that's being filtered instead of TN being the issue.  With that effort it would be easy to compare the download result with the .csv (or whatever data source is being used). 

     

    Perhaps test as either Admin user and as end-user? Possibly there are permissions and/or aggregation issues? 

     

    If I recall, the limitation for TN is 5,000 rows per query:

    https://help.salesforce.com/s/articleView?id=analytics.tua_limits_and_guidelines.htm&language=en_US&type=5 So, 2,000 rows shouldn't be hitting that limitation yet, which makes me think its possibly related to a specific query (filter).

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Bill DiMaio III (American Surplus 的 Sales Manager) 提问于 Lightning App Builder
10月21日 12:10
salesforce quote line items in related list randomly stopped wrapping text

see attached screenshot for reference, in the page editor, it is showing correctly, but out of nowhere it randomly just stopped wrapping the text so the item description is cut off unless you click into it 

Screenshot 2026-10-21 080904.png
2 个回答
  1. Vuk Stajic (MVRK Inc.) Forum Ambassador
    10月21日 21:09

    I am noticing you do not have the drop down carrot visible in the image. 

     

    If you click "View All" do you? 

     

    See this image from an example client org I just opened up: 

    I am noticing you do not have the drop down carrot visible in the image. If you click

    In the Lighting Page Builder you (or your admin) need to make sure that the Related List is an Enhanced List not a Basic List 

     

    See the details in this image: 

    QLI2.png

     

    If you need extra help feel free to poke me! 

     

     

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