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#Pardot Lightning Experience0 discussing

3 answers
  1. Aug 26, 2021, 2:24 PM

    Hi Taran, thanks for your reply. I'm all set with the implementation, what I need is some material to explain to users who are not admins what is changing so they can find their way around the tool.

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After migrating to Pardot Lightning experience, for some reason I cannot access any prospect's record. If I click their name in e.g. a list, nothing happens, the prospect record doesn't load.

This only happens when accessing Pardot as a Lightning app.

Does anyone have a quick fix or an idea of what may be behind the issue?

2 comments
  1. Nov 13, 2019, 9:40 AM

    Hi Mark,

    Yes, permission sets are correctly assigned. This seems like a bug - sometimes the prospect records open, sometimes they don't. We can live with it for now.

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