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Salesforce IoT

Join the discussion about Salesforce IoT. Ask questions, get answers and stay updated. #asktheIoTexperts @Vishnu Chintamneni @Phani Krishna Kanchibhotla @Jon Jenkins @Juan-Paolo Inton This group is maintained and moderated by a salesforce.com employee. The content received in this group falls under the official Forward-Looking Statement: http://investor.salesforce.com/about-us/investor/forward-looking-statements/default.aspx.Please also see our official Salesforce Customer Community Terms of Use.

There was a video that Salesforce presented on IoT where a sprinkler system was able to send or create a case/ work order and a distributor was able to pick-up the ticket using Field Service. 

I was researching this topic further as I need to present this to a potential client. 

 

What would be the full Salesforce Stack for this solution? The machine/equipment would create a case/work order for maintenance, upcoming maintenance, and even log a malfunction. 

 

Where can I find solution/technical information to support this? I am looking for architecture and product info. 

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Hello,

I see that Salesforce IoT / IoT Explorer has been discontinued. Is there a solution out there that will give you real-time data in a graph that comes from Amazon IoT and allows you to display in Salesforce and on an Experience Site?

1 answer
  1. Mar 22, 2024, 5:46 PM

    We are using IoT via Platform Events and Flow Automation, if that helps.

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Hi, Do you know why I miss the "Enable" button which is mentioned in the article below ? https://help.salesforce.com/s/articleView?id=sf.iotx_enable.htm&type=5

 

I'm trying to turn it on in the newly created Trailhead Playground  Salesforce IoT - Enable button

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Who has successfully connected their machines/assets to salesforce to operationalize field service actions?  For example, work order, parts order automation etc.  Curious to know if you have used an AppExchange package or customized a solution? 

3 comments
  1. Apr 11, 2022, 2:56 PM

    Thanks Leo, It was for a specific use case but I have already used the same framework to report GPS location data on customer assets and recently began work on implementing a ML camera for object identification that will send information back to SF, I believe 🤞 with the MQTT broker in the middle it should scale well however there is much work to-do and much to learn.

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Hello!  I am new to this user group.   Looking forward to connecting with folks, networking, and more!  I am an SME in Industrial and High Tech Manufacturing with a focus on  IoT, AI, and Blockchain.  Let's chat about this mission-critical tech for manufacturing and industrial uses. #IOT #Field Service #Automation

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How to get access in salesforce IoT cloud?

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  1. Aug 24, 2021, 12:54 PM

    Salesforce is supporting IoT Use Cases via partners like waylay.io on the appexchange (and many others!) and Salesforce Lightning Flow. Let me know if I can be of assistance.

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Salesforce IOT developer edition

Hi all,

I wanted to play around IOT and try out trailheads given for it. However I am not able to find IOT in any of my developer orgs. I have created all of them in 2020 so I dont have any older org. Is there any way possible to get it enabled in my org. Please help!

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  1. Aug 24, 2021, 12:54 PM

    Yes, Salesforce is supporting IoT Use Cases via partners like waylay.io on the appexchange (and many others!) and Salesforce Lightning Flow. Let me know if I can be of assistance. And yes you can also use PE's and Process Builder.

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Salesforce IOT developer edition

 

Hi everyone,

 

I would like to explore Salesforce IoT to improve my skills. I was looking for the salesforce IoT developer Org, Signed up for the new Org but couldn't find the feature. According to the salesforce documentation, it says that Winter18 all developer orgs will have this feature(needs to enable it).

 

From Setup, enter IoT in the Quick Find box, then select Get Started. 

In Enable Salesforce IoT, click Enable.

 

I have gone through this trailhead module :

https://trailhead.salesforce.com/en/users/charlie/trailmixes/mastering-salesforce-iot

 

where there are exercises to do(I mean examples of how to work with IoT) but there is no explanation as of how to create the org and execute the modules.

 

Can someone in the community help me? 

 

Thanks in advance!!!

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