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Hi Trailblazers, 

 

I'm stuck on unit 2 of the Agentforce Configuration for Slack Deployment badge and the checker keeps failing even though I verified every documented step. 

 

Module:

https://trailhead.salesforce.com/content/learn/modules/agentforce-configuration-for-slack-deployment

 

Unit 2:

https://trailhead.salesforce.com/content/learn/modules/agentforce-configuration-for-slack-deployment/configure-a-slack-agent-in-salesforce

 

 

Error returned by "Check Challenge to Earn 500 Points": 

Challenge not yet complete in my hands-on org. 

"We see you're using the Agentforce org from the quick start. But it's not prepared for agent deployment into Slack. Complete the steps from the quick start to ensure you can set up the agent." 

On other attempts it returns simply: "Whoops, looks like there was a problem. Please try again." 

 

What I have completed and verified in the org: 

1. Special Developer Edition org created from the official promo (agentforce-for-slack-on-trailhead) and connected to the hands-on challenge - no org mismatch. 

2. Slack OAuth enabled: Setup > Connected Apps OAuth Usage > Slack > Load Actions > Install (Slack v12.0, App Status Allowed). 

3. All four Slack actions added to the Product Gaps subagent of Product Management Agent: Create a Slack Canvas, Update a Slack Canvas, Search Slack, Send a Slack Direct Message. 

4. Both required instructions added verbatim. 

5. Agent tested in Preview / Live Test - a Product Gap Case was created successfully. 

6. Agent connected to Slack, then Commit Version and Activate (Version 1 Active). 

7. Permission set Access Agents > Agent Access > Product Management Agent enabled and assigned to my user. 

8. Slack Playground reconnected to this org only, my user added and Authenticated, agent installed in the workspace. 

9. My Domain was never changed - it is the default one. 

10. Quick Start: Connect Your Agentforce Org with Slack shows 100% completed (both units). 

 

I already retried with two completely new Developer Edition orgs and a fresh Slack Playground connection. The checker still reports the quick-start org as "not prepared". 

 

Does anyone have a fix, or has anyone else hit this? Any insight on what the checker actually validates would be very helpful. 

 

Thanks! 

 

#Trailhead Challenges

1 answer
  1. Oct 5, 3:13 PM

    Hi @Gerardo Enrique Rodriguez Lara -  

    Go to your Agentforce Org Setup.

    Search for Installed Packages in the Quick Find box.

    Verify that the Slack Platform Connector is present.

    If it is missing or failing, search for Connected Apps OAuth Usage in Setup, find the Slack app, and make sure Slack OAuth is enabled with explicit user access allowed.  

     

    Also , Verify Your Active Workspace Connection status

    The challenge checker requires your specific Trailhead playground domain to be actively mapped inside your target Slack environment. 

    1. Log into your Slack workspace or Enterprise org used for the quick start.
    2. Click your workspace name > Tools & settings > Organization settings (or Administration).
    3. Look for the Salesforce | Agentforce tab.
    4. Check if the connection request to your specific Salesforce My Domain URL is Approved and Activated. If it shows as pending, click Review and allow it access to your workspace

     

    If both steps look right but the error won't go away, the automated checker is likely stuck on cached org tracking metadata:> Disconnect and reconnect: Go to the bottom of the Trailhead challenge page, switch your selected hands-on org to any other playground, wait 10 seconds, then switch it back to your Agentforce Developer Edition org before hitting check again  

    https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000jANqW0AW

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