Last week, I created a passkey for my Sandbox org and was able to log in without any problems for several days.
Today, after not logging in over the weekend, I was unable to authenticate beyond the screen below. Every time I clicked the "Verify Your Identity" button, the page simply reloaded.
I asked another System Administrator for help, and they deleted the
Security Key (U2F/WebAuthn)associated with my account. Now I'm stuck on the screen below and I'm unable to register a new passkey. The same issue is occurring: whenever I click the button, the page simply reloads.
Is anyone having the same problem? I tried this at two different browsers and the same error occured.
@Xenia Chilkowich Are you on a Mac or PC? I may be able to help you find an easier way. Feel free to email me if you like and we can get on a Google Meet. nancy@ovalisgroupllc.com
