I'm not able to complete this module for "Create a Case Escalation Rule" even though I already completed all the required steps, including creating a new Product Support case for Pyramid Construction. can you provide some guidance?

11 answers

Jumaine Senica
Feb 21, 7:59 AM
I don't have the "problem" option in the Type

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I'm not able to complete this module for "Create a Case Escalation Rule" even though I already completed all the required steps, including creating a new Product Support case for Pyramid Construction. can you provide some guidance?

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