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Tableau Community Forums Member (Inactive) (Salesforce) asked in #Tableau Mobile
Jun 6, 2022, 9:41 AM

The app on Android phone can't connect to the server. It says, no safety certificate on the equipment.

The app on Android phone can't connect to the server. It says, no safety certificate on the equipment.android

2 answers
  1. DIEGO FERNANDO MARTINEZ RODRIGUEZ (Modux)
    Jun 6, 2022, 11:37 AM

    @Yemin Tang​ 

    Hi, in this case, review if there is configured a chain certificate in your Tableau Server:

    https://help.tableau.com/current/server/en-us/ssl_config.htm

    @Yemin Tang​ Hi, in this case, review if there is configured a chain certificate in your Tableau Server:Also, you can check the info here: If this post resolves the question, would you be so kind toAlso, you can check the info here:

    https://kb.tableau.com/articles/howto/connecting-tableau-mobile-to-tableau-server-using-ssl

     

    If this post resolves the question, would you be so kind to "Select as Best"?. This will help other users find the same answer/resolution and help community keep track of answered questions. Thank you.

     

    Regards,

     

    Diego Martinez

    Tableau Visionary and Forums Ambassador

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