Hi everyone,
I am facing an issue with a Group Ramp Deal in Salesforce Revenue Cloud and would appreciate your guidance.
Steps:
- I created a 3-year Group Ramp Deal with the Ramp Uplift Type set to Compounding Uplift/Standard Uplift.
- The uplift percentages are configured as follows:
- Year 1: 0%
- Year 2: 10%
- Year 3: 10%
- I successfully created the order and the corresponding asset.
- When I renewed the asset using Override Renewal Term and configured the renewal as the same Group Ramp Deal, I noticed that the Net Unit Price is not populated for the first year, whereas the pricing is calculated correctly for the second and third years.
Has anyone encountered a similar issue when renewing a Group Ramp Deal with Compounding Uplift in Salesforce Revenue Cloud? Are there any specific configurations or additional steps required to ensure that the first-year pricing is calculated correctly during renewal?
Any suggestions or insights would be greatly appreciated.
Thank you!
When renewing a Group Ramp Deal with compounding or standard uplifts in Salesforce Revenue Cloud, missing net unit pricing on the first year typically stems from how renewal quote lines inherit pricing schedules or override parameters from the original asset record. Because the original ramp schedule establishes Year 1 pricing as the baseline, using the override feature can sometimes disconnect the initial period's price calculation if the renewal subscription term doesn't explicitly re-evaluate the ramp definition lines. To resolve this, verify that your Revenue Cloud pricing rules and quote line editor settings correctly reference the parent ramp schedule during renewal creation. Ensuring that the renewal API or process builder re-applies the initial ramp segment rather than bypassing Year 1 when the override flag is active will help maintain correct unit price population across all terms.
