Good afternoon everyone, hope you're doing well.
I have a question regarding the mobile push setup in Marketing Cloud Next. We are currently working on a project where the client hired another company to handle this process. During the push installation, they asked about Custom Keys, but I haven't been able to find any documentation or content about this.
Is it really necessary? Could anyone explain how the push configuration works in MC Next?
Thanks!
#Trailhead #Salesforce Developer #Salesforce Admin #TrailblazerCommunity #Salesforce #Marketing Cloud
Hi Guilherme, Custom Keys aren’t required for basic push notifications. They’re used when the app needs to receive additional key-value data in the push payload, for example to support tracking, deep linking, or custom app behavior. The mobile app code needs to be implemented to handle those keys.
For the basic MC Next setup, you’ll need to configure the mobile app and the appropriate iOS/Android push service credentials, then configure the SDK in the app to receive push notifications.
So if the implementation doesn’t require any custom data or app-specific behavior, Custom Keys generally aren’t necessary. If you share what the other company is asking you to configure as the Custom Keys, it may be easier to determine whether they’re actually needed.
