How do I login to my developer org as I am not able to reset my password. https://curious-cloudy-199812-dev-ed.develop.my.salesforce.com/ My challenge question does not work as I have forgotten it? How do I contact my salesforce admin? I am not able to raise a support case as can't login to my account. Please help.
2 answers
If this is your own Developer Edition org, there isn't a separate Salesforce admin you can contact—the org owner (you) is the administrator.
Unfortunately, if you can't reset your password because you don't remember the challenge/security question, there is no self-service way to bypass it.
Here are your options:
- First, try the Forgot Your Password? link on the login page and see if you can reset it using your registered email.
- If the reset process requires the security question and you can't answer it, you'll need to contact Salesforce Support. Since you can't log in to create a case, use the Salesforce Help site and choose the "Can't log in" or login/access support option, or use the contact options available there.
- If Salesforce Support can't verify ownership of the Developer Edition org, they may not be able to recover access. In that case, you may need to create a new Developer Edition org and reconnect it to your Trailhead account.
